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Old 06-24-2010, 11:23 AM   #61
krish
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Quote:
Originally Posted by Nate the great View Post
I read this thread and then placed an order for a Nook Wifi. It's shipping today.
Lucky you!

I started the thread, but mine is delayed - have to wait for one more month!
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Old 06-24-2010, 11:41 AM   #62
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I just tried to order one to Canada. No can do.
I just had that same experience.
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Old 06-24-2010, 01:12 PM   #63
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Nate,

If I understand correctly you ordered your wifi nook today and it already shipped? Or is your 'shipping today' coming from the automatic estimated shipping date email?

I'm a Canadian that ordered on the 21st, so I would like to know if the delay email really a lie like you're saying in your blog post.


It would also be interesting to know if B&N have a queueing or 'first come first served' system, since people both in this thread and on the B&N forums (link) are reporting delay emails despite ordering before persons that are already receiving their nook. Poster 'LordDon' claims he ordered one early the 21st, yet he received the delay email and he is obviously american since he said he would cancel his order and buy it in a store.

Someone in that thread also wrote that a CS person from B&N said that the 23/7 new date is because their rescheduling system automatically adds 1 month when they fail to ship on time and that they will often ship sooner than the new date. Another person wrote that the CS rep he contacted said he would get it next week even if he got an email. If this is true then they might not be out of stock yet but simply couldn't ship them all on time (or complaining bumps you up the list or making them notice you're American cancels your delay).
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Old 06-24-2010, 01:20 PM   #64
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Meriak,

I ordered around noon (EDT) on Tuesday (6/22), it shipped yesterday (6/23) and arrived shortly before noon today (6/24). Wish I were home to play with it right now...

What does your Barnes & Noble account say?

By the way, if you add the Nook Wi-fi to your cart, it says "Usually ships within 24 hours" when you view the cart.
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Old 06-24-2010, 01:21 PM   #65
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I ordered a Nook WiFi last night at around 9PM EDT (US Eastern). Got a shipment notice with a UPS tracking number this morning.

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Old 06-24-2010, 01:46 PM   #66
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I've tried to order but I only get the message that they're not able to ship to my location.
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Old 06-24-2010, 01:51 PM   #67
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Well I just checked again and it went from Expected to ship 7/23 (the new shipping date) to Cancelled (I did not cancel my order).


The obvious reason would be that they cancelled the orders from outside the States, but its illegal to do that as it is a form of breach of contract, even if it was caused by an error on the website (at least it is in Canada).
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Old 06-24-2010, 02:02 PM   #68
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CANCELLED

Just checked and mine (Canada) was cancelled too... I'm pretty mad!
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Old 06-24-2010, 02:03 PM   #69
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http://www.barnesandnoble.com/nook/s...78843#shopping

Quote:
Originally Posted by Barnes & Noble
I don't live in the U.S. Can I buy a NOOK?
No. At this time, NOOK is not for sale outside the U.S.
Looks like a mistake.

In the US a merchant has pretty much free reign on cancelling an order when an authorization hold is placed (not a formal charge yet, but it impacts your available credit by the amount of the order). Once the item actually ships, they change the hold to a formal charge, at which point they have to honor the sale (for instance, if B&N allowed you to checkout with a nook 3G for $19.99 instead of the proper $199.99, they could cancel it before it shipped, but once it shipped, they couldn't charge you more or compel you to return it.)
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Old 06-24-2010, 02:13 PM   #70
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Just checked, they cancelled mine too
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Old 06-24-2010, 02:24 PM   #71
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Device: No Int Nook:( Hello Kindle2
Mine was cancelled aswell, but not by me, I´ve tried this morning but the web didn´t allow me to cancel.

There are some people claiming that B&N have allready shipped their Nook overseas. Best luck

Last edited by Mistar39; 06-24-2010 at 02:27 PM.
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Old 06-24-2010, 02:42 PM   #72
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Quote:
Originally Posted by kmac View Post
I just tried to order one to Canada. No can do.

that's in the manual online sells you can order it in Canada and have a Canadian billing address for you CC and can also download books wirelessly in Canada.

Last edited by boswd; 06-24-2010 at 02:52 PM.
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Old 06-24-2010, 04:32 PM   #73
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My order to Germany has also been cancelled by B&N. :-((((

And so far they did't bother to notify me by mail...

Last edited by HelliH; 06-24-2010 at 04:35 PM. Reason: I forgot ...
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Old 06-24-2010, 07:33 PM   #74
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I received an order shipment email on 23/06 but just received the following email:

"Dear Valued Customer,

We are writing to you regarding your recent order for the Barnes & Noble
NOOK WiFi. Due to our current international shipping agreement, we are
unable to ship this device to addresses outside of the US.

If you received a shipping confirmation email, we have refunded your
original payment method. All other orders were canceled and were not
billed.

Please accept our sincerest apologies for any inconvenience and
disappointment this may have caused.

We value your patronage and hope to be given the opportunity to continue
to serve you in the future.

Sincerely,

Barnes & Noble"

EEP?!
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Old 06-24-2010, 09:14 PM   #75
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same here

I am in the same situation as you, they emailed me saying it shipped on the 23rd, but they are now cancelling my order. Im still hoping i get it.
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