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Old 06-13-2010, 08:52 AM   #1
rhadin
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Question Smashwords Problem

I've been having trouble connecting to Smashwords the past 2 days. I get an error 500 (site undergoing maintenance or programming error). Is anyone else having trouble getting to Smashwords?
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Old 06-13-2010, 09:05 AM   #2
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Your right, I tried it and it didn't connect. I hope it is temporary.
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Old 06-13-2010, 09:54 AM   #3
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I just tried and had no problem. I was also there yesterday with no problem.
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Old 06-13-2010, 10:12 AM   #4
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It has been intermittant over the past few days, and the owner is aware of - and investigating - the issue:
Quote:
June 10, 2010 - Multi-hour outage between around 2am and 7:45am Pacific time.* Investigating why our auto restart failsafes failed.* We've experienced record traffic last 30 days, though since it occured during our lowest-traffic hours, I suspect it was some other glitch.
- M.
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Old 06-14-2010, 03:22 AM   #5
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Hya Rhadin. The 500 error comes up quite often at SmashWords. I first came across it during Read an Ebook Week when traffic was suddenly heavier than ever. CEO Mark Coker upgraded then, but the site is so hugely popular that he probably needs even more power to his elbow. Luckily, the 500 error problem tends to last only a short time -- peak periodsd I guess. Cheers. Neil
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Old 06-14-2010, 05:54 AM   #6
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Working like greased lightning at the time of this post!

It had been very slow over the last few days.
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Old 06-30-2010, 07:15 AM   #7
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Before anyone panics, as of sometime last night Smashwords began displaying the "500 - Internal Server Error" message again.

I know they were supposed to be finishing up a big shipment to Sony right now, so this may have something to do with it. I'd expect them to be back online later in the day.

- M.
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Old 06-30-2010, 08:27 AM   #8
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Looks like they are melted from here, too.
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Old 06-30-2010, 08:28 AM   #9
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Also possibly what Neil mentions above, getting heaps more popular perhaps, hence melting. A good and bad problem I guess.
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Old 06-30-2010, 09:28 AM   #10
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I couldn't get on last night. Doesn't look good this morning either.
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Old 06-30-2010, 02:30 PM   #11
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I was able to log in a few minutes ago with no problems. Hopefully, the problem is fixed.
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Old 06-30-2010, 02:48 PM   #12
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Me too!
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Old 07-02-2010, 08:27 AM   #13
Susan Crealock
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I'm getting nowhere as of 5:25 am Pacific Time July 2; result varies between error 500 and simply stalling. Thanks for posting these updates - I was afraid the problem was at my end.
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Old 07-04-2010, 05:59 AM   #14
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Quote:
Originally Posted by Susan Crealock View Post
I'm getting nowhere as of 5:25 am Pacific Time July 2; result varies between error 500 and simply stalling. Thanks for posting these updates - I was afraid the problem was at my end.
If you find yourself in that situation again you could try

http://downforeveryoneorjustme.com/

which allows you to check if anyone else has the problem.
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Old 07-04-2010, 09:24 AM   #15
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Quote:
Originally Posted by Clancy_s View Post
If you find yourself in that situation again you could try

http://downforeveryoneorjustme.com/

which allows you to check if anyone else has the problem.
Dang, I was just gonna post that
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