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Old 06-09-2010, 10:47 AM   #1
parkz
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kobo software help

i kinda deleted the files needed to see books... um... any way to fix this?
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Old 06-09-2010, 02:15 PM   #2
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Originally Posted by parkz View Post
i kinda deleted the files needed to see books... um... any way to fix this?
What was it that you deleted?
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Old 06-10-2010, 12:34 AM   #3
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um... the sqlite files i think... not really sure.. was deleting a single book but think i had everything selected and was a bit distracted so wasnt paying much attention. now my kobo just comes up with "no books found"
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Old 06-10-2010, 12:41 AM   #4
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If you installed the Kobo desktop software you should be able to re-sync your Kobo and it will create the database. If your books are still on the Kobo, it should find them when you sync.
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Old 06-10-2010, 05:09 AM   #5
parkz
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i didnt instal the kobo desktop software. is there anywhere i can download it from? Ive had a short look and couldnt find it...
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Old 06-10-2010, 05:11 AM   #6
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The installer for both Mac and PC are on the kobo eReader itself.
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Old 06-10-2010, 05:32 AM   #7
parkz
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yeah... theyre gone... everything was deleted
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Old 06-10-2010, 05:42 AM   #8
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Can't help you there sorry, the australian version contains borders rebranded software.
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Old 06-10-2010, 04:33 PM   #9
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Reset via the keypad (menu/settings/advanced/reset device now), followed by Kobo application sync, won't reconstitute the free books, if you've gone in and removed them from the database.
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Old 06-10-2010, 04:47 PM   #10
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Contact support?
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Old 06-16-2010, 07:47 PM   #11
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You might be able to get them back with a file recovery tool such as Recuva. Or copy the files from someone in your area who has a Kobo.
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Old 06-16-2010, 07:50 PM   #12
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I read somewhere, either here or on the facebook discussion page that if you call Kobo support, they'll give you the url of a download site. Sounds like you can get all you need that way...apparently you're not the only one who's encountered this situation. Good luck.
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Old 06-19-2010, 01:41 PM   #13
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OP, please PM me with the retailer you bought the Kobo from, and I will send you a link to download the correct desktop software from.
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Old 06-19-2010, 09:29 PM   #14
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Sameer: Maybe it would be a good idea to have links to the latest software installers on the Kobo Reader website? Or do you want to avoid a situation where i.e. an Australian Kobo Reader owner accidentally installs the Canadian desktop app instead of the Australian Borders app?
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Old 06-19-2010, 10:05 PM   #15
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Quote:
Originally Posted by artificial View Post
Sameer: Maybe it would be a good idea to have links to the latest software installers on the Kobo Reader website? Or do you want to avoid a situation where i.e. an Australian Kobo Reader owner accidentally installs the Canadian desktop app instead of the Australian Borders app?
That's correct.
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