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Old 06-01-2010, 06:36 AM   #1
mapleiii
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Device: Sony PRS-600
Cannot detect Sony PRS-600

I'm playing a first time with Calibre and it is looking like very powerful piece of software. But I cannot detect my Sony PRS-600 reader. Reader has no cards now (so only internal memory), after connecting to computer I can see 2 disks. I can read books and copy them to reader and back, Sony library software works ok too.

OS: Windows 7, Professional, 32bit

Calibre detection:

Version: 0.6.55
USB devices on system:
[u'usb\\root_hub20&vid8086&pid3b34&rev0006',
u'usb\\root_hub20&vid8086&pid3b3c&rev0006',
u'usb\\vid_046d&pid_c521&rev_5701',
u'usb\\vid_046d&pid_c521&rev_5701&mi_00',
u'usb\\vid_046d&pid_c521&rev_5701&mi_01',
u'usb\\vid_04f2&pid_b15e&rev_8554',
u'usb\\vid_04f2&pid_b15e&rev_8554&mi_00',
u'usb\\vid_054c&pid_031e&rev_031a',
u'usb\\vid_138a&pid_0007&rev_0072',
u'usb\\vid_8087&pid_0020&rev_0000',
u'usb\\vid_8087&pid_0020&rev_0000']
Drives detected:
(0) D:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-600&REV_1.00#0800461000D447C7&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
(3) I:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-600_LAUNCHER&REV_1.00#0800461000D447C7&3#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for ALEX
Looking for ANDROID
Looking for AVANT
Looking for AZBOOKA
Looking for BLACKBERRY
Looking for BOOQ
Looking for BOOX
Looking for COOL_ER
Looking for CYBOOK
Looking for DBOOK
Looking for E71X
Looking for EB511
Looking for EB600
Looking for ECLICTO
Looking for EDGE
Looking for ELONEX
Looking for ESLICK
Looking for GER2
Looking for HANLINV3
Looking for HANLINV5
Looking for ILIAD
Looking for INVESBOOK
Looking for IPAPYRUS
Looking for IREXDR1000
Looking for IREXDR800
Looking for IRIVER_STORY
Looking for ITALICA
Looking for JETBOOK
Looking for KINDLE
Looking for KINDLE2
Looking for KINDLE_DX
Looking for KOBO
Looking for N516
Looking for N770
Looking for N810
Looking for NEWSMY
Looking for NOOK
Looking for NUUT2
Looking for PALMPRE
Looking for POCKETBOOK360
Looking for PRS500
Looking for PRS505
Looking for PRS700
Looking for README
Looking for S60
Looking for SHINEBOOK
Looking for SNE
Looking for TECLAST_K3
Looking for THEBOOK
Devices possibly connected: None


What's wrong?
Thanks a lot for any info.
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Old 06-01-2010, 11:59 AM   #2
kovidgoyal
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That's weird, try a reboot of your computer.
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Old 06-01-2010, 08:55 PM   #3
JanieB
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Is there any known issues with the newest version of the Sony software and Calibre? I'm having problems with Calibre not recognizing my Sony PRS600 also. I just updated the Sony software a few days ago. Everything was working fine before then. When Calibre wouldn't recognize my reader today, I tried updated Calibre (from 6.49 to 6.55 [or whatever the newest issue is]). It's still not recognizing it.

Whenever I plug in my reader using the USB cord, I get some kind of Windows installation error message, as if plugging in the reader is activating a software installation. It doesn't seem like it's a Calibre problem, but rather a Sony or USB cord problem. The reader battery also drained while using the USB cord for a few minutes.

I'll try doing a restart, maybe try uninstalling Sony if that doesn't work.
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Old 06-01-2010, 09:02 PM   #4
kovidgoyal
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I have no idea, I never install any software from SONY on any of my machines. I have had no other reports of problems, but it should be easy to check by uninstalling the sony software.
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Old 06-02-2010, 08:30 PM   #5
JanieB
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It's not Calibre, and probably not Sony either. My computer is completely FUBARed. And...surprise! No backups have been done. You'd think I'd know better. I have backups of backups of backups at work. Luckily all my unread books are on my reader and I rarely ever reread books.
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Old 06-04-2010, 02:06 AM   #6
mapleiii
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At first I was thinking that restarting Windows can help as I'm restarting maybe once a 2 weeks, but it doesn't. Fresh start of Windows, connected ebook reader, visible 2 disks, running Calibre and cannot find any device. When running the detection from preferences/advanced, the same result as above.

In that report I can see those 2 disks (D and I), but Calibre doesn't recognize them as Sony reader. Maybe - isn't there missing a "Looking for PRS600" text?
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Old 06-04-2010, 06:40 PM   #7
JanieB
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I don't know if my problem was the same as yours, but I did a reset on my reader and it seems to be working fine now. The simplest solutions - is it plugged in? restart the computer, reset the devise - are always the last things we think of!
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Old 06-05-2010, 10:27 AM   #8
mapleiii
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JanieB, you're right. Complete shutdown and new fresh start of reader has fixed it. Calibre has successfully detected my Sony reader.
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