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Old 04-28-2010, 08:35 AM   #1
moom
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Question Help!!My reader die on boot screen

Help!!My DR800 die on boot screen! reset and pull out battery or SD card, not work!
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Old 04-28-2010, 08:53 AM   #2
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Really need more details but I would suggest you start a support ticket with IREX - here's the link
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Old 04-28-2010, 08:55 AM   #3
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If it's brand new, I suggest you leave it charging for a while say an hour for good measure.
If it's been working fine for a while do the above and try resetting. If no luck, remove the SD card and try, if still no luck, contact irex support.
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Old 04-28-2010, 09:35 AM   #4
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sometimes, to reset the device, you need to hold the on/off button to the left (in off position) for a long time (10+ seconds) AND have the device connected to a USB port. Have you tried that?
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Old 04-28-2010, 11:41 AM   #5
moom
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Quote:
Originally Posted by pauli View Post
sometimes, to reset the device, you need to hold the on/off button to the left (in off position) for a long time (10+ seconds) AND have the device connected to a USB port. Have you tried that?
Yes I did it ,but not work!
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