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Old 03-26-2010, 01:10 PM   #1
Robertb
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Revised March/April Firmware Upgrade coming

Dear ALL:

Most of you had problems with the original March Firmware Upgrade and we withdrew it.

The factory is sending a revised March/April Firmware Upgrade next week ( March 29- April 2). Astak will spend quite a while testing it before we post it.

I do not know if this will restore TTS or not, yet. I do not know, yet, what they added or revised or deleted. So... I cannot give much info today. I just want you to know we are working on it and WHEN we know it is right it will be posted.

The PM has not decided whether to use Beta testers yet. If we do that it may delay posting; but we could be sure it is exactly right. This will be for the 5 inch with a subsequent 6 inch planned slightly after.
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Old 03-27-2010, 05:55 AM   #2
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Any chance for support in ePubs for Unicode Latin Extended-A, Latin Extended-B ?
http://www.unicode.org/charts/
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Old 03-27-2010, 11:25 AM   #3
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Will the pop up menus font be bigger? (Go to first page, Go to last page etc.) My mom's old eyes would appreciate it.
S
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Old 03-27-2010, 09:04 PM   #4
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You know what, let's just hope it works properly and not ask for all sorts of new fixes/features. Remember this is a re-release of firmware that was so bad it was recalled.
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Old 03-27-2010, 09:35 PM   #5
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Thumbs down

Quote:
Originally Posted by jusmee View Post
You know what, let's just hope it works properly and not ask for all sorts of new fixes/features. Remember this is a re-release of firmware that was so bad it was recalled.
This is not new fixes read “fixes and enhancements list”
Fix: 35
http://www.mobileread.com/forums/showthread.php?t=56133

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Old 03-27-2010, 10:01 PM   #6
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Sorry, but I meant fixes that were not in the previously recalled firmware - not fixes already asked for elsewhere in that list. If support in ePubs for Unicode Latin Extended-A, Latin Extended-B wasn't there in the version they recalled, then I expect it won't be in the debugged version when they re-release it.
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Old 03-29-2010, 06:54 PM   #7
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I strongly agree with Jusmee

Quote:
Originally Posted by jusmee View Post
Sorry, but I meant fixes that were not in the previously recalled firmware - not fixes already asked for elsewhere in that list. If support in ePubs for Unicode Latin Extended-A, Latin Extended-B wasn't there in the version they recalled, then I expect it won't be in the debugged version when they re-release it.
Dear All:

Jusmee is right! I expect that the firmware upgrade due to Astak for testing later this week will be about making things in the origional March upgrade work right. There is always an ongoing list of things that we would love to see occur. But, critical right now is to make the Coolreader work without draining the battery excessively, get the new FB2 version, find out IF they will re-add the TTS function they removed in the March FU, and (LORD HELP US) get the .LIT to work properly. I DO NOT know yet what this new FU will encompass... but new items have to wait. We need to nail down the most pressing concerns if we can!

Realize, also please, that nowhere is it written that the factory MUST maximize a device. We would like it and I am no exception; but the factory does NOT have to install new features and improve things. So far they have been great in assisting all of us... but let us not forget that we have a right to the product as it comes out... not to new features. They did me a hell of a good favor with adding the latest versions of FB2, Coolreader, and .LIT and it really was a favor.

Last edited by Robertb; 03-30-2010 at 02:03 PM.
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Old 03-29-2010, 08:28 PM   #8
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Give that this is a Linux device I wonder if it would be possible to simply request the code, and then Astak could handle all updates from there. The OS itself is not proprietary, depends how many custom drivers they needed.
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Old 03-29-2010, 11:10 PM   #9
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I for one am happy to just get the March firmware working properly.
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Old 03-31-2010, 02:26 AM   #10
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Robert... I was having that discussion with my father the other day... about what "expectations for future support" one could/should have as an end-user from a product.

Tech changes, should a company need to provide updated support? I think there is "limited" expectations one should have, like, making sure flaws are removed... and if the market formats change too much, then yes, keeping their device viable without making the end-user have to buy a new device.

HOWEVER, as a solution to the conflict between factory and Astak... Personally speaking (and I'm a cheap, penny pincher, haha), I would not mind Paypaling like $2 to get a new, improved and new featured firmware on occasion, or as users agree.

That's every end user paying $2 for a user-requested firmware upgrade. So folks wanting to stay back in firmwares , no more cost, and those wanting updates with upgrades, can pay $2 on occasion.

Perhaps everyone would be happy.

Just a friendly thought

--havent even gotten to upgrade my newly arrived PP as my internet's been an issue (anyone know why a 2gb ram, dual core, winXP, Firefox 3.6 system would suddenly start displaying blank menus (empty boxes in File, Edit, View, etc... and have long delays executing commands and even completing your typing?)

Later all !
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Old 03-31-2010, 08:32 AM   #11
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The first thing I'd do would be to run up to date anti-virus scans (maybe using more than one program) and spyware scans. I'm not a Windows geek, but you might want to try AVG Free and Lavasoft. Make sure whatever applications you use have up to date virus and/or spyware definition files.
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Old 03-31-2010, 10:50 AM   #12
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Quote:
Originally Posted by cancelx View Post
Robert... I was having that discussion with my father the other day... about what "expectations for future support" one could/should have as an end-user from a product.

Tech changes, should a company need to provide updated support? I think there is "limited" expectations one should have, like, making sure flaws are removed... and if the market formats change too much, then yes, keeping their device viable without making the end-user have to buy a new device.

HOWEVER, as a solution to the conflict between factory and Astak... Personally speaking (and I'm a cheap, penny pincher, haha), I would not mind Paypaling like $2 to get a new, improved and new featured firmware on occasion, or as users agree.

That's every end user paying $2 for a user-requested firmware upgrade. So folks wanting to stay back in firmwares , no more cost, and those wanting updates with upgrades, can pay $2 on occasion.

Perhaps everyone would be happy.

Just a friendly thought

--havent even gotten to upgrade my newly arrived PP as my internet's been an issue (anyone know why a 2gb ram, dual core, winXP, Firefox 3.6 system would suddenly start displaying blank menus (empty boxes in File, Edit, View, etc... and have long delays executing commands and even completing your typing?)

Later all !
Not a bad idea.

While I love "Free":
Improvements could be sold to existing users for a small sum ($5-10)

The software integrators (They are using many open sourced modules) still need to be paid.

I still expect "flaws" to be fixed for free.
A flaw is an advertised "Feature" that fails to work as advertised (or crashes).
None of the calling a bug fix an "improvement" ( a poorly-working feature that was not mentioned in any Sales literature, does not exist and IS a improvement for update purposes.)
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Old 03-31-2010, 12:22 PM   #13
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Quote:
Originally Posted by cancelx View Post
--havent even gotten to upgrade my newly arrived PP as my internet's been an issue (anyone know why a 2gb ram, dual core, winXP, Firefox 3.6 system would suddenly start displaying blank menus (empty boxes in File, Edit, View, etc... and have long delays executing commands and even completing your typing?)

Later all !
I can't resist a haiku I heard a few years ago.

It worked yesterday.
It no longer works today.
Windows is like that.

That being said, I'm a long time windows (& firefox) user. Does the problem go away when you restart your computer and use firefox for the first time? Do you start a new session or restart the old one? Sometimes a web site will cause peculiar behavior in Firefox and it keeps reappearing until you start a new session. Having too many tabs open at a time can cause a problem although I find I can have as many as 50 tabs open before running into problems. If rebooting doesn't solve the problem and starting a new session doesn't I'd try temporarily disabling your antivirus. Also look in Windows Task Manager to see if firefox is still running. Holding down Control, Shift and Escape at the same time brings up the task manager. Looking on the processes tab will tell you if Firefox is running. You can safely stop that process and see if it improves things.

If none of that works, I'd try reinstalling Firefox. You can try Portable Firefox (at portableapps.com) if you don't want to install over your previous version.

hth,
Jim
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Old 03-31-2010, 12:23 PM   #14
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Good idea... but would it work?

Quote:
Originally Posted by theducks View Post
Not a bad idea.

While I love "Free":
Improvements could be sold to existing users for a small sum ($5-10)

The software integrators (They are using many open sourced modules) still need to be paid.

I still expect "flaws" to be fixed for free.
A flaw is an advertised "Feature" that fails to work as advertised (or crashes).
None of the calling a bug fix an "improvement" ( a poorly-working feature that was not mentioned in any Sales literature, does not exist and IS a improvement for update purposes.)
I thank all of you for the idea. Yes, we even thought maybe charging a token charge of $2-$5 for engineering time might be good. The problem is this is a very varied community on this forum. ALL are good people... but all perceive things differently. I think some would raise holy hell saying it shows Astak is "mean at heart". Others would argue they have a right to new upgrades. And what about upgrades we charge for that may show up later with BeBook or someone else with the same features and no charge. Then, there would be the problem of getting 100-300 members to agree on anything and all pay in the same week or so.

It is a possible solution, and I am not at all against it; but there is also the question of this: "I paid my $5 and I got the upgrade and it did not improve my Text-To-Speech like I had hoped. I want my money back, you crooks!" And then the lynching parties: "Let's all meet at high noon and lynch the evil PM"!! By God, this could spiral out of control!

And THEN: try to define a true "bug fix"!! Is going to 12 font size choices a bug fix or an "improvement"?

ALL of us opn here have one thing in common: we love our Astak device (with the possible exception of a few nice Sony people). Other than that, we are very diverse in how we see things and in our definitions. It is a worthy idea; but could it possibly work?
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Old 03-31-2010, 12:59 PM   #15
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I think another thing to consider is how a company positions itself in the marketplace. When I was shopping for an E-reader last year, I seriously considered the K****e and the N**k. What won me over to Astak was the customer support (heads above the competition). This is what sold me and this is what I tell people who ask my advice on their purchase. I say "go with your strength". If that means supporting legacy products longer than Amazon or B & N would, then it is a very wise investment. The longer my Pocket Pro is supported and improved, the more likely I am to recommend Astak to others (and more likely I will buy from Astak when the time comes for me to upgrade).

Just my 2¢.
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