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Old 02-27-2010, 07:44 AM   #1
krismcewan
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Device: Sony E-Reader PRS-505
Ereader wont respond

I have a PRS-505 and while i was on holiday it froze up

Brought it home and followed several tips from this site with no luck

the screen is on the main contents page with the sony ying yang symbol on it.


Full charge does not give a red light. charged for 2 days (psp charger)
soft reset nothing
Hard Reset Nothing
USB connection Nothing on win7, XP or Vista.

No usb means i cannot flash firmware.


Any advice?
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Old 03-09-2010, 06:32 AM   #2
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Quote:
Originally Posted by krismcewan View Post
I have a PRS-505 and while i was on holiday it froze up

Brought it home and followed several tips from this site with no luck

the screen is on the main contents page with the sony ying yang symbol on it.


Full charge does not give a red light. charged for 2 days (psp charger)
soft reset nothing
Hard Reset Nothing
USB connection Nothing on win7, XP or Vista.

No usb means i cannot flash firmware.


Any advice?
First since it has been off of the charger for a couple of days I would hook it back up. Does the red charging light come on? Do not leave it hooked to the usb while using the PSP charger. Having a charged battery is usually half the battle.

Check out the following posts

Sony Reader Troubleshooting Guide

Enhanced firmware for PRS 505

Finally unbrick my prs505! - a new method

Call Sony

Good Luck!
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Old 03-12-2010, 07:38 AM   #3
krismcewan
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Device: Sony E-Reader PRS-505
Quote:
Originally Posted by dwanthny View Post
First since it has been off of the charger for a couple of days I would hook it back up. Does the red charging light come on? Do not leave it hooked to the usb while using the PSP charger. Having a charged battery is usually half the battle.

Check out the following posts

Sony Reader Troubleshooting Guide

Enhanced firmware for PRS 505

Finally unbrick my prs505! - a new method

Call Sony

Good Luck!


tried all of the above.

The ereader wont show any life at all whether charging, or connected to a computer.

the book was left for a week before it was plugged into the PSP charger. NO red light when plugged in. (yes charger works as it charges my PSP no problem)

Reset button does nothing, Soft or Hard Resets do nothing

ALL unbrick methods require the PC to SEE the ereader. Those are no use when i cannot get the PC to see the ereader.
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Old 03-12-2010, 09:35 AM   #4
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Try doing 10 resets in a row. Sounds crazy but sometimes it takes that.

What happens when you try a reset? Does it reset back to the logo or do nothing at all? If it does reset then you should at least be able to use the new unbrick method listed in the third link that krismcewan posted.
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Old 03-19-2010, 09:42 AM   #5
krismcewan
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Device: Sony E-Reader PRS-505
Thanks for that tip

tried the 10 times reset with no Avail.

Nothing happens at all when i press reset. The screen is stuck on a slightly corrupt contents page with the yingyang "working" symbol on it. Nothing i try alters that.

I have no idea what to do other than let the battery drain naturally and recharge with my fingers crossed.
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Old 03-21-2010, 01:14 PM   #6
Arizona Grandma
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I'm having the same problem with my PRS-300. I have it USB'd to my computer, the red light is on and it shows the universal symbol for "don't do it!" in the center with a little symbol underneath showing the USB cord being unplugged. It's been like this for about an hour. All I wanted to do was transfer the new books I bought from the Sony store and it seems like it's stuck. What should I do? I'm afraid to unplug it because I saw somewhere that it would damage the unit. HELP!!!
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Old 03-21-2010, 02:14 PM   #7
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Last edited by colleenFL; 03-21-2010 at 02:28 PM.
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