|03-06-2010, 10:29 AM||#1|
Join Date: Mar 2010
Display Problem Kindle 2
I turned on my Kindle 2 last night after using it in the afternoon, and only saw a blank screen with a few black horizontal bars.
I called customer support today and they said it was a problem with my Display screen. Since I'm still in warranty, they are sending me a new one early next week.
Is this a common problem with the Kindle 2? I've had mine for 11 months.
|03-06-2010, 11:02 AM||#2|
Join Date: Oct 2009
Location: Cambs, UK
Device: PocketBook 360, Sony Reader Touch, Ipod touch & Kindle 2
Sorry about your Kindle - at least you are getting a replacement
I don't think it is a really common problem with the Kindle itself. It is something that can happen to any e-ink device (Kindle, Sony Readers etc) if you happen to be unlucky.
Amazon have very good customer service so it's not a big issue - unfortunately I've read bad reports on here about Sony's customer service regarding this issue.
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