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Old 01-24-2010, 07:57 AM   #1
Over
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Is my Kindle DX dead?!?!

I don't know what happened. I just received it 4 days ago and today it stopped working in my hands!

I woke it up to show it to my girlfriend. I selected a comic book and noticed that it wasn't showing the pictures properly: they were rotated. No, it wasn't related to the Kindle's orientation. It was the opposite! When the Kindle was in portrait mode, the image was in landscape and vice versa!

I started pressing the buttons (alt + Q, alt + W, etc) to see if there was a command that rotated images. Then it froze!

I've turned it off and now I can't turn it on. I slide the power switch, nothing. I slide and hold for a few seconds, nothing.

The battery should be full, but I connected to the USB to charge, but it doesn't turn on!

What's happening? What can I do?!!!!
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Old 01-24-2010, 08:19 AM   #2
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Have you tried doing a reset? Slide and hold the power switch for 15s; the Kindle should reboot.
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Old 01-24-2010, 08:25 AM   #3
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Quote:
Originally Posted by HarryT View Post
Have you tried doing a reset? Slide and hold the power switch for 15s; the Kindle should reboot.
What a relief! It worked! I was dismayed with my bad luck.

, Harry!

But I still don't understand what crashed it... But at least it's working.
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Old 01-24-2010, 08:39 AM   #4
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Happy to hear that it worked. Was it a PDF that you were viewing? Perhaps there's something about it that the Kindle doesn't like. To say that the Kindle's PDF support is "elementary" is being kind to it.
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Old 01-28-2010, 02:53 PM   #5
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Oh, thank you. My Kindle just died for the first time in my year of owning it. I had just purchased a book, tried to go to the home page, and Voila' - nothing, not even a screen saver. So I got on the web and started to search and found this website. Much relieved that it was something as simple as a re-boot. I thought I was going to cry. Now, I'm back to reading and smiling.
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Old 01-28-2010, 04:45 PM   #6
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There IS a button for screen orientation (press the font button; it's a sub option in there) and if you were pressing lots of buttons trying to fix the orientation, it may have gotten wedged. It takes a little time to reorient the screen .... and pressing lots of buttons could conceivably confuse it. (caveat: I only have the Kindle II, not the DX)
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