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Old 01-15-2010, 03:25 PM   #1
kc5cychris
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PRS-600 suddenly no display

I took my new from xmas prs-600 in to work to show it off.had about 2 bars showing on the battery. after one of the crew looked at it I went to read a bit and the screen would not display. Think the battery must have died I took it home and plugged into my charger not usb, over night and now the unit comes on but you can not select any thing off the touch screen any ideas how to rest this?

Chris

Last edited by netseeker; 01-15-2010 at 03:56 PM. Reason: Moved to Sony forum and added PRS-600 prefix
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Old 01-15-2010, 04:00 PM   #2
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Have you already tried a reset?
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Old 01-15-2010, 05:09 PM   #3
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I did try the reset. Did not seem to make any difference.

I left it plugged in when I came into work so hope that will make a difference
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Old 01-15-2010, 05:46 PM   #4
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What steps did you follow to reset it?

BOb
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Old 01-15-2010, 06:54 PM   #5
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the device was on and I pressed the reset button.
Is there more that I should be awhere of?
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Old 01-15-2010, 07:06 PM   #6
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Have a look here:
http://www.kb.sony.com/selfservice/m...rue&mdl=PRS600

A hard reset may help

Quote:
WARNING: A hard reset will erase all transferred content on the Reader. It will not erase the built-in dictionary.

1. Power off the Reader.
2. On the bottom edge of the Reader, using the stylus, press the RESET button.
3. Turn on the Reader.
4. While the screen displays Opening book... , simultaneously press and hold down the back button and the VOL + button until the Reset All screen is displayed.

NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again.
5. Touch Yes to reset the Reader.
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Old 01-15-2010, 09:05 PM   #7
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Cool
I will give it a try

Thanks
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Old 01-16-2010, 11:03 AM   #8
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Thanks everyone seems to be ok today after the hard reset it still was acting up so I took the screen protector off and suddenly I had control agail go figure. Im not sure what that had to do with it but as long as it working Im happy to be back operational
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Old 01-16-2010, 04:11 PM   #9
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Quote:
Originally Posted by kc5cychris View Post
Thanks everyone seems to be ok today after the hard reset it still was acting up so I took the screen protector off and suddenly I had control agail go figure. Im not sure what that had to do with it but as long as it working Im happy to be back operational
I'm happy to hear that. Enjoy reading again!
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