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Old 01-02-2010, 02:58 PM   #1
elburks
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Time & Date Updates Not Saving

Santa brought me an EZReader for Christmas. Very nice. I downloaded and installed the new firmware (6" EZ Reader Astak 12/22/2009). Everything works fine with the exception of the date and time. I'm able to go into "Settings" and use the arrow and number keys to enter the correct date and time, and it works as long as the power stays on. However, when I power down and restart the time reverts to "12:12" and the date to "17.12.2009". Is this a firmware issue? Do I have a defective EZReader?
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Old 01-02-2010, 03:50 PM   #2
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That is the expected behavior for this device. When you turn the power off, the clock is also turned off and so the device can no longer keep time. (Apparently, the V5 does not have a separately-powered "real time clock" as many computers do.)

The alternative is that you will not power down, just lock the keyboard. This puts the device into a low-power state that nonetheless continues to run the clock chip. In key-lock state the power usage really is very very tiny, so this is a good option.
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Old 01-02-2010, 03:50 PM   #3
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Quote:
Originally Posted by elburks View Post
Santa brought me an EZReader for Christmas. Very nice. I downloaded and installed the new firmware (6" EZ Reader Astak 12/22/2009). Everything works fine with the exception of the date and time. I'm able to go into "Settings" and use the arrow and number keys to enter the correct date and time, and it works as long as the power stays on. However, when I power down and restart the time reverts to "12:12" and the date to "17.12.2009". Is this a firmware issue? Do I have a defective EZReader?
That is the way it is supposed to work (Yea! I know)...

You don't need to power off normally as the power draw is very small when not turning pages.
Lock the screen by a short press of the power button to prevent unwanted page turns (and power draw, servicing the other button press that will be ignored because of the lock).
Un-lock the screen the same way you locked it.

Enjoy your new PEz
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Old 01-02-2010, 04:10 PM   #4
Robertb
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Try FAQ sheet

Quote:
Originally Posted by slm View Post
That is the expected behavior for this device. When you turn the power off, the clock is also turned off and so the device can no longer keep time. (Apparently, the V5 does not have a separately-powered "real time clock" as many computers do.)

The alternative is that you will not power down, just lock the keyboard. This puts the device into a low-power state that nonetheless continues to run the clock chip. In key-lock state the power usage really is very very tiny, so this is a good option.

Dear Sim:

I am heading out the door to Las Veas for CES and have a plane to catch. However, I did update the FAQ sheet on Wednesday (last day of work) before I left. I think they have it posted up now.

Please try that. It is: www.theEZreader.com under "support". There is new info in there on the clock.

Basically, do not forget to hit the large black "OK" button after you set the time and date. That serves as the "enter" button!!

Let me know if this does not help. No, I am sure the problem is not the device! You can also email to: support@astak.com! They, also, will be leaving for CES in Las Vegas on January 5.

Thank you!!
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Old 01-02-2010, 04:13 PM   #5
elburks
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Thank you. Good to know.
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