Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle

Notices

Reply
 
Thread Tools Search this Thread
Old 12-28-2009, 03:07 PM   #1
frostcyborg
Member
frostcyborg has a complete set of Star Wars action figures.frostcyborg has a complete set of Star Wars action figures.frostcyborg has a complete set of Star Wars action figures.
 
Posts: 11
Karma: 250
Join Date: Dec 2009
Location: Rio Vista, CA
Device: Kindle, iPhone
Bought 1 Kindle 2, Received 3...

Interesting thing happened to me... I purchased a kindle 2 on dec. 21st. I had a large collection of ebooks and used to read on my iPhone via Stanza and used Calibre to organize my books. Since you can access the Calibre content server from the Kindle 2 browser if you set it up properly (which it is ) I decided to buy the Kindle as my eyes are becoming more and more fatigued the more I read on my phone. I paid for overnight shipping so I could receive it before my office closed up for the holidays. The next day I did not receive my kindle even though my estimated shipping date was the 22nd. I called CS and explained the situation. According to FedEx they never received the shipment/package, and Amazon couldn't find it either. The CS rep created a new order and I changed the shipping address to my home as no one would be in the office for the rest of the week. I did finally receive my Kindle on Dec. 24th and spent the rest of the weekend enjoying my new reader.

I arrive at work today and see in addition the Kindle I had in my laptop case, but TWO more kindles waiting for me at the front desk sealed in their boxes. My credit card has only one charge for the kindle original purchase and which I have an email receipt for. I also have another receipt in my email for another kindle with a cost of 0.00. I'm wondering what my legal recourse is with this, and what I'm legally responsible for. Googling couldn't really find any information on this situation. It's very interesting.

UPDATE: I received a FOURTH Kindle today from Amazon. I dont know where they are coming from, but it's raining Kindle's.

Last edited by frostcyborg; 12-31-2009 at 02:42 PM. Reason: UPDATE
frostcyborg is offline   Reply With Quote
Old 12-28-2009, 03:13 PM   #2
daffy4u
I'm Super Kindle-icious
daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.daffy4u ought to be getting tired of karma fortunes by now.
 
daffy4u's Avatar
 
Posts: 6,732
Karma: 2429021
Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: K1, KTSO, KFHD7, KPW1
Quote:
Originally Posted by frostcyborg View Post
Interesting thing happened to me... I purchased a kindle 2 on dec. 21st. I had a large collection of ebooks and used to read on my iPhone via Stanza and used Calibre to organize my books. Since you can access the Calibre content server from the Kindle 2 browser if you set it up properly (which it is ) I decided to buy the Kindle as my eyes are becoming more and more fatigued the more I read on my phone. I paid for overnight shipping so I could receive it before my office closed up for the holidays. The next day I did not receive my kindle even though my estimated shipping date was the 22nd. I called CS and explained the situation. According to FedEx they never received the shipment/package, and Amazon couldn't find it either. The CS rep created a new order and I changed the shipping address to my home as no one would be in the office for the rest of the week. I did finally receive my Kindle on Dec. 24th and spent the rest of the weekend enjoying my new reader.

I arrive at work today and see in addition the Kindle I had in my laptop case, but TWO more kindles waiting for me at the front desk sealed in their boxes. My credit card has only one charge for the kindle original purchase and which I have an email receipt for. I also have another receipt in my email for another kindle with a cost of 0.00. I'm wondering what my legal recourse is with this, and what I'm legally responsible for. Googling couldn't really find any information on this situation. It's very interesting.
Wow, a surplus of Kindles! If I were in your situation, I would return the extra Kindles but let your conscience be your guide.

Congratulations on your Kindle purchase(s) and welcome to MobileRead!
daffy4u is offline   Reply With Quote
Old 12-28-2009, 03:19 PM   #3
edercito
Member
edercito began at the beginning.
 
edercito's Avatar
 
Posts: 13
Karma: 10
Join Date: Jun 2008
Location: Stanford, CA
Device: Kindle 1, Kindle 3 Wifi
Had a similar experience buying from Amazon, but it wasn't a Kindle (I think it was a backpack). The Post Office either misplaced or never received the package from Amazon. Contacted Amazon, and they sent another one. At the end I had two backpacks, with one of them, the "replacement", showing a $0.00 bill. I don't know about legal obligations, but I returned it because I felt (morally) obligated to do so.
edercito is offline   Reply With Quote
Old 12-28-2009, 03:20 PM   #4
desertgrandma
Enjoying the show....
desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.
 
desertgrandma's Avatar
 
Posts: 14,277
Karma: 8334629
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by daffy4u View Post
Wow, a surplus of Kindles! If I were in your situation, I would return the extra Kindles but let your conscience be your guide.

Congratulations on your Kindle purchase(s) and welcome to MobileRead!
What Daffy said.......
desertgrandma is offline   Reply With Quote
Old 12-28-2009, 03:25 PM   #5
frostcyborg
Member
frostcyborg has a complete set of Star Wars action figures.frostcyborg has a complete set of Star Wars action figures.frostcyborg has a complete set of Star Wars action figures.
 
Posts: 11
Karma: 250
Join Date: Dec 2009
Location: Rio Vista, CA
Device: Kindle, iPhone
I have to agree with you on the moral thing to do and I'll contact Amazon regarding it.

I hate temptation though as I found this on www.ftc.gov :
Quote:
"Unordered Merchandise
If you receive merchandise you didn’t order, federal law says you can consider it a gift. You can’t be forced to pay for the item or return it.

If you decide to keep the merchandise, you may want to send the seller a letter stating your intention, even though you’re not legally obligated to do so. Your letter may discourage the seller from sending you repeated bills, or it may clear up an error. It’s a good idea to send the letter by certified mail and keep the return receipt and a copy of the letter. These records will help you establish later, if necessary, that you didn’t order the merchandise."
Laws and morals... Seldom do they match
frostcyborg is offline   Reply With Quote
Old 12-28-2009, 03:31 PM   #6
kennyc
The Dank Side of the Moon
kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.
 
kennyc's Avatar
 
Posts: 31,576
Karma: 62071073
Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2; Galaxy SIII; Xoom; Kindle Fire
Quote:
Originally Posted by frostcyborg View Post
...
Laws and morals... Seldom do they match
Man is that ever true!
kennyc is offline   Reply With Quote
Old 12-28-2009, 03:43 PM   #7
Zorz
Zealot
Zorz began at the beginning.
 
Posts: 134
Karma: 36
Join Date: Nov 2009
Device: Kindle 2i
Quote:
Originally Posted by kennyc View Post
Man is that ever true!
As stated above you have no obligation to send them back to Amazon or even tell them about it. Though the right thing to do is tell them and return. Though to be honest I think you have more to loose by sending them back than not.
Zorz is offline   Reply With Quote
Old 12-28-2009, 03:47 PM   #8
squeaky
Member
squeaky began at the beginning.
 
squeaky's Avatar
 
Posts: 15
Karma: 10
Join Date: Dec 2009
Device: none
You have a moral obligation to return one of them. Pay for the shipping yourself. The other is your reward for being "honest".
squeaky is offline   Reply With Quote
Old 12-28-2009, 03:48 PM   #9
troykm
Connoisseur
troykm will become famous soon enoughtroykm will become famous soon enoughtroykm will become famous soon enoughtroykm will become famous soon enoughtroykm will become famous soon enoughtroykm will become famous soon enough
 
troykm's Avatar
 
Posts: 50
Karma: 516
Join Date: Oct 2009
Location: Melbourne
Device: Kindle 2
you could always donate them to a local charity. that way your moral compass is clean.
troykm is offline   Reply With Quote
Old 12-28-2009, 04:00 PM   #10
desertgrandma
Enjoying the show....
desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.desertgrandma ought to be getting tired of karma fortunes by now.
 
desertgrandma's Avatar
 
Posts: 14,277
Karma: 8334629
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by troykm View Post
you could always donate them to a local charity. that way your moral compass is clean.
ummm........no.

The only logical, moral thing to do is to return the ones not charged or paid for.

How is this so not obvious?
desertgrandma is offline   Reply With Quote
Old 12-28-2009, 04:12 PM   #11
kennyc
The Dank Side of the Moon
kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.
 
kennyc's Avatar
 
Posts: 31,576
Karma: 62071073
Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2; Galaxy SIII; Xoom; Kindle Fire
Quote:
Originally Posted by squeaky View Post
You have a moral obligation to return one of them. Pay for the shipping yourself. The other is your reward for being "honest".
Hee-hee!
kennyc is offline   Reply With Quote
Old 12-28-2009, 04:18 PM   #12
crutnacker
Connoisseur
crutnacker has learned how to read e-bookscrutnacker has learned how to read e-bookscrutnacker has learned how to read e-bookscrutnacker has learned how to read e-bookscrutnacker has learned how to read e-bookscrutnacker has learned how to read e-bookscrutnacker has learned how to read e-books
 
Posts: 54
Karma: 850
Join Date: Dec 2009
Device: None
AT and T did the same thing with me and iPhone. They didn't seem too concerned. I returned it figuring it would bite me in the butt if I didn't.
crutnacker is offline   Reply With Quote
Old 12-28-2009, 04:25 PM   #13
frostcyborg
Member
frostcyborg has a complete set of Star Wars action figures.frostcyborg has a complete set of Star Wars action figures.frostcyborg has a complete set of Star Wars action figures.
 
Posts: 11
Karma: 250
Join Date: Dec 2009
Location: Rio Vista, CA
Device: Kindle, iPhone
I'm just irritated that I have to deal with shipping them back. They fixed it so I can print a shipping label, but they wouldn't even schedule to have UPS come pick them up. I have to drive to a UPS store now. I'm sitting here thinking I'm doing them such a huge favor, the least they could do is have the packages come picked up.
frostcyborg is offline   Reply With Quote
Old 12-28-2009, 04:59 PM   #14
Exer
I see Russia!
Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.Exer ought to be getting tired of karma fortunes by now.
 
Exer's Avatar
 
Posts: 205
Karma: 234787
Join Date: Dec 2008
Location: Alaska
Device: Etch-A-Sketch
Yeah you would imagine they'd send someone to pick them up at least, I mean there is a good chance that the "mix up" would have been overlooked, so props to you for doing the right thing. I'd probably sit there in a fog just staring at them for a few hours before I snapped out of it long enough to even attempt to make the right decision.
Exer is offline   Reply With Quote
Old 12-28-2009, 05:44 PM   #15
delphidb96
Wizard
delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.delphidb96 ought to be getting tired of karma fortunes by now.
 
Posts: 3,000
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by frostcyborg View Post
I have to agree with you on the moral thing to do and I'll contact Amazon regarding it.

I hate temptation though as I found this on www.ftc.gov :


Laws and morals... Seldom do they match
Yeah... If they sent the extra two by mistake, that's their problem, legally. But you're absolutely right to arrange to send two back. It is the ethical thing to do.

I do understand that the temptation is there to just keep your mouth shut and keep them as I'd suffer from the same temptation. But doing the right thing, even when we don't have to is the hallmark of a mature individual. Good for you!

Derek
delphidb96 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Received Kindle as gift; have questions Elfwreck Amazon Kindle 17 05-17-2010 05:20 AM
JUST BOUGHT A KINDLE jessTay Amazon Kindle 32 01-27-2010 05:33 PM
Own a Kindle just bought temujn Introduce Yourself 6 01-12-2010 10:10 PM
Received a Repalcement Kindle from Amazon and I can't read the Periodocals that I Richie Amazon Kindle 15 04-06-2009 12:27 PM
Bought a second Kindle! GatorDeb Amazon Kindle 12 10-31-2008 03:35 AM


All times are GMT -4. The time now is 04:10 AM.


MobileRead.com is a privately owned, operated and funded community.