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Old 12-11-2015, 01:45 AM   #1
Angie83
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Device: PocketBook Touch Lux 3
PB touch Lux 3 won't update

Hello!

I have a problem. Last night I was trying to update my pocketbook but it hung. I waited for 2 hours and it still hadn't stopped. The screen was all white and hourglass was on. I tried to restart but it didn't do a thing. The screen stayed blank with hourglass. Then I tried to update the pocketbook by using sd card but it still failed. It updates about 2/3 of it and then fails. Also my computer can't recognize the device. It doesn't show up. I tried it on mac and on windows 7.

What should I do? Help, please!
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Old 12-11-2015, 05:42 AM   #2
brucelee
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brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.
 
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Did you try updating without sd card?

Quote:
Originally Posted by Zetmolm View Post
[...]

A new step in the upgrade process is an update of the library database that you cannot skip. While running that step my TL2 hung. The progress bar quickly moved to about one third and then stopped. I waited for about an hour and then decided to reset the reader. After the reboot the database update automatically tried to resume, but it hung again. This happened a few times, and then I decided to try again without my SD card (which contains quite a lot of books). Then the process finished without any problems.

[...]
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Old 12-11-2015, 07:11 AM   #3
Angie83
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I did. Nothing happened. The screen is completely blank
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Old 12-11-2015, 07:18 AM   #4
brucelee
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brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.brucelee is no ebook tyro.
 
Posts: 261
Karma: 1268
Join Date: Jan 2015
Location: Romania
Device: PB626
Strange... I don't know what you could further try.
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Old 12-11-2015, 07:41 AM   #5
Angie83
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Device: PocketBook Touch Lux 3
Ok. Thank you.
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