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Old 07-06-2012, 10:05 AM   #1
styxywyx
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Unhappy Calibre will not recognise (Sony PRS 650)

Hi Guys
Happy ebook reader here ... but ..... suddenly calibre has stopped recognising my Sony PRS 650

Windows 7 still sees it
Sony Plugin active
Can see it as a folder
but wont pop up on toolbar

Have upgraded sony firmware, have latest calibre

Version: 0.8.59
USB devices on system:
[u'usb\\root_hub20&vid8086&pid1c26&rev0005',
u'usb\\root_hub20&vid8086&pid1c2d&rev0005',
u'usb\\asmediausbd_hub&vid_040e&pid_0100&rev_0000' ,
u'usb\\vid_054c&pid_031e&rev_031a',
u'usb\\vid_13d3&pid_3304&rev_0001',
u'usb\\vid_1bcf&pid_2883&rev_0429',
u'usb\\vid_1bcf&pid_2883&rev_0429&mi_00',
u'usb\\vid_8087&pid_0024&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 88, in __call__
DriveError: No removable drives found
Drives detected:
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK N516 N770 N810 NEWSMY
NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK622 POCKETBOOK701 PRS505 PRST1
README S60 SHINEBOOK SNE SOVOS SPECTRA STASH SUNSTECH_EB700 SWEEX
TECLAST_K3 THEBOOK TREKSTOR USER_DEFINED VELOCITYMICRO WEBOS WEXLER

Looking for devices...
u'usb\\vid_13d3&pid_3304&rev_0001'
u'usb\\vid_054c&pid_031e&rev_031a'

Devices possibly connected: None

Keep getting this message on debug
Any help would be appreciated and thanks in advance.
Am now off to the introductions thread......
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Old 07-06-2012, 10:08 AM   #2
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Try re-posting this in the Calibre forum. They are very good at answering this type of issue quickly...
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Old 07-06-2012, 10:14 AM   #3
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When you plug in your 650 to the USB on the computer, do you see a removable drive?

If not, try a different USB port, different cable or even a different computer.
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Old 07-06-2012, 10:17 AM   #4
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Have tried new cable, different usb ports and other computer
I guess I am just invisible!!
Thanks - I will ask the question on the calibre forum - wasn't sure where to start
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Old 07-06-2012, 10:58 AM   #5
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In the debug mode I cant see the sony plug in despite it being green and enabled in calibre
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Old 07-06-2012, 11:10 AM   #6
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According to that line

DriveError: No removable drives found

your sony is not being detected by windows. It has to be assigned a drive letter by windows before calibre can connect to it.
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Old 07-06-2012, 11:41 AM   #7
styxywyx
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Hi Kovid
Thanks for all you work on calibre - a superb programme
Windows is actually giving my device a drive letter
In my computer the sony is showing up as drive F and the sd card as drive H.
I can access both and get content - i can also find them from the calibre toold bar if I use the folder option and can load books onto them from calibre is this fashion.
Its the automatic recognition that seems AWOL
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Old 07-06-2012, 11:44 AM   #8
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I dont know what to tell you. According to that debug output, windows is telling calibre there are no removable drives connected.
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Old 07-06-2012, 11:58 AM   #9
styxywyx
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Yep = got me scratching my head as well!!!!
Just going to look at my wpd drivers and maybe reinstall calibre....?
got me beat.
In that debug report I cant see any sony plug in - is that an issue?
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Old 07-06-2012, 12:01 PM   #10
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The plugin name is PRS505
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Old 07-06-2012, 12:11 PM   #11
styxywyx
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Well - uninstalled 8.59 and reinstalled 8.58 and now its working like a charm
recognised my reader in about 20 seconds......
go figure....
Test will be tomorrow - I will update and see what happens - its 2.10 am here and time for some ZZZZ
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Old 07-06-2012, 12:15 PM   #12
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I dont know if its any help to you kovid but this is the debug info from the current 5.58
Version: 0.8.58
USB devices on system:
[u'usb\\root_hub20&vid8086&pid1c26&rev0005',
u'usb\\root_hub20&vid8086&pid1c2d&rev0005',
u'usb\\asmediausbd_hub&vid_040e&pid_0100&rev_0000' ,
u'usb\\vid_054c&pid_031e&rev_031a',
u'usb\\vid_13d3&pid_3304&rev_0001',
u'usb\\vid_1bcf&pid_2883&rev_0429',
u'usb\\vid_1bcf&pid_2883&rev_0429&mi_00',
u'usb\\vid_8087&pid_0024&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000']
Drives detected:
(0) F:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650&REV_1.00#08004610011DFAB1&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
(1) I:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_MS&REV_1.00#08004610011DFAB1&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
(2) H:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_SD&REV_1.00#08004610011DFAB1&2#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
(3) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_LAUNCHER&REV_1.00#08004610011DFAB1&3#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK N516 N770 N810 NEWSMY
NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK701 PRS505 PRST1 README S60
SHINEBOOK SNE SOVOS SPECTRA STASH SUNSTECH_EB700 SWEEX TECLAST_K3
THEBOOK TREKSTOR USER_DEFINED VELOCITYMICRO WEBOS WEXLER

Looking for devices...
u'usb\\vid_13d3&pid_3304&rev_0001'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_SD&REV_1.00#08004610011DFAB1&2#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_LAUNCHER&REV_1.00#08004610011DFAB1&3#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_MS&REV_1.00#08004610011DFAB1&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650&REV_1.00#08004610011DFAB1&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
u'usb\\vid_054c&pid_031e&rev_031a'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_SD&REV_1.00#08004610011DFAB1&2#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_LAUNCHER&REV_1.00#08004610011DFAB1&3#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-650_MS&REV_1.00#08004610011DFAB1&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Detected possible device PRS505

Devices possibly connected: SONY Device Interface,
Trying to open SONY Device Interface ... OK
Main memory: 'F:\\'
Total space: (1605230592, 3998220288L, 4007657472L)
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Old 07-06-2012, 12:25 PM   #13
kovidgoyal
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There haven't been any changes to the code that detects devices in 59. Most likely if you update again, reboot your computer, 59 will also work.
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Old 07-07-2012, 10:55 PM   #14
styxywyx
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hi Kovid
i reinstalled 59 - cant recognise my ebook again ......
sorry - forgot run debug
removed and reinstalled 58 - problem solved
not sure whats going on but will use 58 now for a while
regards
peter
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Old 07-20-2012, 02:58 PM   #15
Gonzo1961
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Having the same problem

Just wanted to add that I too, am having a problem with 8.59 thru 8.61. At first I had thought that it was my reader because I just bought a newer one. I had a prs-600 and right at the point 8.59 came out I bought a prs-900. When I hooked up the new reader Calibre didn't see it. I then assumed it was the reader. I've tried everything to get it hooked up, but nothing worked. Today I hooked up my old 600 reader and still Calibre didn't see it. That's when I started to look in to the Forums and found this thread.
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