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Old 10-11-2009, 02:32 PM   #1
dejo
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'CALIBRATION ERROR DETECTED' message....please help : (

Hi
I recieved my PRS 600 yesterday and couldn't wait to use it. I followed the quick start guide but when I switched on the 600 I got a message saying something along the lines of '' welcome from sony, what you hold in your hands is the future of reading. To experience this now, please tap anywhere on the screen'' after I tap on the screen another message appears '' Using the stylus, tap on the center of the target''. What target? I just tap the screen again then another message appear '' CALIBRATION ERROR DEDECTED. PLEASE RESTART CALIBRATION PROCESS''

Has anyone seen this message before? What does it mean? I can't get past this message. Do you think I have a faulty reader? The reader is showing fully charged. Can anyone help me before I decide to return the reader.

cheers
Dejo
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Old 10-11-2009, 03:35 PM   #2
FragFrog
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When first used, the reader needs to calibrate the touchscreen. To this end, little 'X''s will appear in the corner of your screen - you need to tap in the middle of those. My best guess is that since you randomly tapped the screen instead it figured there was something wrong with the device, hence the error.

Start it up again and look for the tell-tale 'X' somewhere on screen - I don't recall where the first one appears, either a corner or the center I think, but it should be fairly obvious.
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Old 10-11-2009, 03:54 PM   #3
dejo
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THANK YOU THANK YOU THANK YOU

Hey Fragfrog
You have just made me the happiest man on earth :- ) I did as you said and tapped the X's that appeared in various parts of the screen and it sorted out what I thought was going to be a faulty reader.

I am so happy
cheers
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Old 12-23-2009, 10:26 PM   #4
vietchovui
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thank you, FragFrog!
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Old 12-24-2009, 12:27 PM   #5
Treven
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Yes I've had this happen to me - recently. After doing a hard reset, one of the first things the reader (in my case the 700) instructed me to do was the screen calibration. A couple times I got the calibration error message, but I eventually got it done.
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Old 05-08-2010, 10:27 PM   #6
Denise Wright
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Quote:
Originally Posted by FragFrog View Post
When first used, the reader needs to calibrate the touchscreen. To this end, little 'X''s will appear in the corner of your screen - you need to tap in the middle of those. My best guess is that since you randomly tapped the screen instead it figured there was something wrong with the device, hence the error.

Start it up again and look for the tell-tale 'X' somewhere on screen - I don't recall where the first one appears, either a corner or the center I think, but it should be fairly obvious.

Thank you. I just bought a Sony Reader and experienced this same message...calibration error. Your advice was right on. They should print this in the manual.
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Old 05-09-2010, 04:24 AM   #7
Mike_73
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Quote:
Originally Posted by Denise Wright View Post
Thank you. I just bought a Sony Reader and experienced this same message...calibration error. Your advice was right on. They should print this in the manual.
I guess Sony assumes everyone is allready familiar with touch screens. The process is the same (at least very similar) on different devices, so they think everyone knows

I didn't recognize they didn't put this in the manual as I haven't read it. But I totally agree that they should have put it there.
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Old 05-11-2010, 05:38 AM   #8
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Aren't the instructions displayed on the screen?
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Old 05-11-2010, 09:10 AM   #9
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I'm not sure. I've only calibrated the screen once when I bought the device and never have done it again. So I don't remember the procedure anymore.
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Old 12-11-2010, 09:54 AM   #10
amirah226
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Thank you so much your a life saver!!!!
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