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Old 09-27-2009, 01:10 PM   #1
jswinden
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Angry Rude monitors

I just noticed a legitimate thread wherein the person asks, "Can the Sony reader read to you." The only reply was a VERY rude DUPLICATE THREAD and the the thread had been closed.

Did you guys ever stop to think that people don't have time to read through every darn thread on this site? Did it ever occur to you that merely saying DUPLICATE THREAD and not giving a link to the other thread(s) is incredibly RUDE. The person who responds in this manner certainly will never make a good teacher or even a good parent. The motto should be to help, not to react to duplicate threads like they are taboo.

And before any one pulls that "use the search feature" garbage, let me clearly state that I have NEVER seen a forum search feature that worked worth a darn. A three year old could code better search features than those used with forums.
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Old 09-27-2009, 01:14 PM   #2
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Old 09-27-2009, 01:16 PM   #3
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Couldn't it be that the poster of that thread posted his/her question in several different forums and that's what the mod meant with duplicate thread? I saw the thread in question and I did find the reply a bit short and it could have been posted a bit more friendly, especially since it was in all caps which is considered shouting on the internet.
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Old 09-27-2009, 01:18 PM   #4
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jswinden - I have experienced exactly the same.

Please see this post for an example. Basically I have been instructed by a moderator not to start a duplicate thread but said moderator has ignored multiple requests for where that duplicate thread actually is!

At best it's bad manners, at worst, it's incompetency!
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Old 09-27-2009, 01:19 PM   #5
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Best they can do is if they think you made a duplicate thread, to give you the link to said duplicate thread so you can see for yourself.
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Old 09-27-2009, 01:23 PM   #6
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Quote:
Originally Posted by dax123 View Post
Best they can do is if they think you made a duplicate thread, to give you the link to said duplicate thread so you can see for yourself.
You would hope so, wouldn't you. Unfortunately, at least one to my knowledge appears to believe himself to be above such common courtesies.
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Old 09-27-2009, 01:30 PM   #7
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Originally Posted by dax123 View Post
Couldn't it be that the poster of that thread posted his/her question in several different forums and that's what the mod meant with duplicate thread? I saw the thread in question and I did find the reply a bit short and it could have been posted a bit more friendly, especially since it was in all caps which is considered shouting on the internet.
It looks like the OP in the other thread has only made 2 posts.
I hope they're not discouraged from posting again.
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Old 09-27-2009, 01:33 PM   #8
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Sorry my bad, thought the mod had posted duplicate thread in all caps but he didn't.
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Old 09-27-2009, 01:34 PM   #9
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Quote:
Originally Posted by Sparrow View Post
It looks like the OP in the other thread has only made 2 posts.
I hope they're not discouraged from posting again.
And the same mod who is refusing to answer me. What a charmer he is!
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Old 09-27-2009, 01:36 PM   #10
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I did see on the posters profile that he did make two topics for the same question, one here and one on the 500/505 board. But of course being this short of answer isn't exactly encouraging a new poster. It would maybe be nicer to just explain to said new poster why duplicate posts are not appreciated.
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Old 09-27-2009, 03:24 PM   #11
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The thread to which you refer was closed because it was in violation of item 3 of the "Posting Guidelines" which you have all (hopefully) read:

Quote:
Duplicate Posts

Do not post the same discussion in more than one forum. Duplicate discussions can be frustrating for other members. Try and pick the most relevant forum for your post.
The identical message had been posted to two different forums, therefore, in accordance with the rules, the original was retained and the duplicate closed.

Please ensure that you familiarise yourself with these rules - they are there for everyone's benefit. If you have not read them, they can be accessed via the "guidelines" link on the blue bar at the bottom of every page.

Thank you.
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Old 09-27-2009, 03:28 PM   #12
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jswinden, it is true that we try to avoid having too many threads on the same topic to avoid fragmenting the discussion. however you are right that it is more helpful to mention that a thread is a duplicate of another and provide a link to the original thread, particularly for someone who might not have much experience with forums in general. i will certainly make sure i do this whenever i close a duplicate thread. i thank you for bringing up the issue.
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Old 09-27-2009, 03:29 PM   #13
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One thing I do feel is that if a thread is to be closed for being a duplicate, any message in the closed thread that are relevant to the original thread be combined into the original thread. And the last message in the duplicate thread have a link posted to the original thread. That way, everyone can find where the active thread is with all the relevant message being there.
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Old 09-27-2009, 04:08 PM   #14
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One thing I do feel is that if a thread is to be closed for being a duplicate, any message in the closed thread that are relevant to the original thread be combined into the original thread. And the last message in the duplicate thread have a link posted to the original thread. That way, everyone can find where the active thread is with all the relevant message being there.
this is the proper procedure for most forums, instead of closing the duplicate thread, it just be combined with the duplicate, and a trackback url be left in the place where the duplicate was. Atleast that is what I used to tell my moderators to do. As an administrator, I once lost my temper with a member, who everyone knew I already hated. I felt severely bad later. It is possible for many mods and admins to feel superior to someone, and therefor be rude to someone, sometimes without noticing. I'm not saying that is what happened here, but I would Usually ask my Mods to reread what their decisions were, and ask themselves how they could have handled it better. They usually see how they were wrong and could have handled a situation better by stepping on less toes. A mods actions should be seen and not heard, a mod should look to see how to solve a problem, instead of just stopping a problem. VB gives many tools to the moderators that they can use to solve problems.

Also this thread should have been moved to the Feedback forum with a 3 day expiring trackback on it.
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Old 09-27-2009, 05:26 PM   #15
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Why is this thread even posted in the Sony forums? It should be somewhere else, like Feedback.
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