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Old 09-02-2009, 11:18 PM   #1
sailingent
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Problem with Sony Reader PRS-700

I have had my Reader for 4 months. Use it everyday.

I tried turning on last night, and the screen was blank. It had a full charge. The red light, that normally is lit when you power up, is now a fast blinking orange. I tried the reset button on the back. No Joy!!

Is there anyone that experienced the same problem??
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Old 09-02-2009, 11:25 PM   #2
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I have had my Reader for 4 months. Use it everyday.

I tried turning on last night, and the screen was blank. It had a full charge. The red light, that normally is lit when you power up, is now a fast blinking orange. I tried the reset button on the back. No Joy!!

Is there anyone that experienced the same problem??
Use a wall jack charger and charge it overnight eventhough it's fully charge. If you don't have one, you can buy a generic PSP charger. I got mine at Gamestop for $9.99.
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Old 09-03-2009, 01:20 AM   #3
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yep its more than likely a dead battery. same thing happened to me a few weeks ago.
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Old 09-13-2009, 09:53 AM   #4
jonesbva
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The same thing is happening to me. I am going to use my wall charger and let it charge overnight.
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Old 09-15-2009, 06:25 PM   #5
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Used my 700 this AM with no problems. Now it seems the screen has shifted about 50% to the right. I do get a battery charge indicator when on the USB. Tried a soft reset several times. The hard reset (back button and + volume button) doesn't do a thing. Planning to charge it overnight. Ideas?
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Old 09-17-2009, 08:09 AM   #6
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Had to mail the 700 back to Sony for a replacement. Am told it can take up to 14 days to get a replacement. I thought my warranty promised faster service?
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Old 09-17-2009, 08:44 AM   #7
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But 700s aren't produced anymore. So they might not be in stock.
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Old 09-17-2009, 09:21 AM   #8
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Maybe I'll get lucky and receive a 600...
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Old 09-18-2009, 04:02 PM   #9
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Maybe I'll get lucky and receive a 600...
When I returned my 700 last month, battery problem, I was hoping they'd simply send me a 600; no such luck though - they sent me a refurbished 700.

One thing I can say is that since receiving my replacement unit, I haven't had any issues with the battery holding a charge.
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Old 09-19-2009, 09:11 AM   #10
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700 replacement

How long did it take to get the replacement Treven? Lots of fun having to read my current book at the computer as I wait for my replacement 700...
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Old 09-19-2009, 07:18 PM   #11
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How long did it take to get the replacement Treven? Lots of fun having to read my current book at the computer as I wait for my replacement 700...
Well, that's really hard to say in my instance. I suspect the manager at the UPS store, near me, misplaced the box. He said it was shipped, yet UPS had no record of it being in their system. I e-mailed the repair center in Loredo TX, and they said they had no record of receiving it.

Then, after about 10 days, I got an e-mail from Loredo saying they had received my unit. Later the same day (a Friday) I got another e-mail from Loredo saying they had shipped my replacement. I received my replacement the following Wednesday.

So if it hadn't been for the local UPS store I'd say a week is a reasonable turn around time.
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Old 09-23-2009, 02:40 PM   #12
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Unhappy

UPS delivered the 700 to Laredo TX last Friday AM. Was told Tuesday I would receive a replacement unit. Now I am told there are no more 700s, and the 600 is on back order. They now intend to repair the screen. Looking at another four or five work days for this.
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