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Old 09-04-2009, 10:05 PM   #1
JBW
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Problem with ADE DRM on PRS-300

I accidentally input the wrong Adobe ID in the PRS-300. Does anyone know a method to change the Adobe ID associated with the device? Oddly, to me, the Sony eBook Library software imported and allows reading of the 2 books that I have with Adobe's DRM.
I've thought of exchanging the reader for another at the Sony store.
Thanks for any help,
Jim
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Old 09-04-2009, 10:13 PM   #2
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See Two Adobe ID's, and I forgot which one I authorized my Reader with!
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Old 09-05-2009, 12:24 AM   #3
JBW
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Talking

Unfortunately, I was unable to use the suggested shortcuts on the Mac version of Adobe Digital Editions.

I tried chatting with Sony's support people twice, but their best suggestion was to contact Adobe.

I finally telephoned Sony's support group. The helpful person told me how to hard reset the PRS300. This worked!

Jim
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