|09-04-2009, 05:44 AM||#1|
The Grand Mouse
Join Date: Jul 2007
Location: Norfolk, England
Device: NOOK ST GlowLight
How to report bugs in Adobe Digital Editions (ADE)
After looking hard, I find there is a bug report/feature request form for Adobe Digital Editions on the Adobe web site. It's here:
Just choose "Digital Editions" from the pop-up list.
|09-04-2009, 12:03 PM||#2|
Created Sigil, FlightCrew
Join Date: Feb 2008
Device: Sony Reader PRS 505
It's of little use if they "normally do not send personal replies to feature requests or bug reports". Even if they "read each and every message". A bug report or feature request needs feedback, at the very least of the confirmed/denied type. Otherwise you may as well be talking to a wall.
I've always found companies that have these "send us bug reports but we won't reply in any way" policies see them as more of a checklist item, so people can't complain that they don't have it. I'm not saying Adobe is like this, but I am saying this kind of behaviour is annoying, frustrating and above all, counterproductive.
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