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Old 08-11-2009, 08:19 PM   #1
ruddell
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Kindle Extended Warranty

I was just reviewing the extended warranty description for the K2, and noticed an interesting disclaimer. It says: "Full refund allowed within 60-days (provided there has been no claim activity), prorated refund allowed after 60-days. "

What does "prorated" mean in this case? If my K2 breaks after 1 year, 11 months, will I end up paying $287 to get it replaced? If so, that is the worst warranty ever and I'm sorry I bought it.
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Old 08-11-2009, 08:46 PM   #2
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This is a very good question, but is probably best answered by the Amazon kindle support people themselves....go here, click on the "contact me" link at the left, sign in to your account and enter your phone number. someone will call you back within minutes.

http://www.amazon.com/gp/help/custom...deId=200127470
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Old 08-11-2009, 08:48 PM   #3
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Quote:
Originally Posted by ruddell View Post
I was just reviewing the extended warranty description for the K2, and noticed an interesting disclaimer. It says: "Full refund allowed within 60-days (provided there has been no claim activity), prorated refund allowed after 60-days. "

What does "prorated" mean in this case? If my K2 breaks after 1 year, 11 months, will I end up paying $287 to get it replaced? If so, that is the worst warranty ever and I'm sorry I bought it.
I believe it means that if you choose not to keep the warranty in the first 60 days of coverage, you can have a full refund of the warranty purchase price, if you have not made any claims. If after 60 days you choose not to keep the warranty, you still receive a refund but it will be prorated based upon how long you've held it.
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Old 08-11-2009, 08:50 PM   #4
ruddell
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Ahh - that makes more sense. If that's the case, I'm surprised at the negative comments received by people on the Amazon customer reviews. Most extended warranties are "no returns allowed" on the warranty itself.
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Old 08-12-2009, 01:38 PM   #5
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My understanding was if you register it, you receive 1 more year of warranty, isn't it?
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Old 08-12-2009, 09:34 PM   #6
ruddell
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lovemov: yes, you are correct. Plus you receive 1 free replacement of the kindle if you break it by dropping it, etc. My question was regarding the "prorated" clause of that extended warranty, though.
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Old 08-13-2009, 05:57 PM   #7
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Got you. Thanks for the replacement info! Just wonder what they gonna do for an oversea owner though
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Old 08-13-2009, 06:07 PM   #8
ruddell
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My guess is say "hmm, you aren't authorize to use the Kindle outside of the US anyway, so go ahead and send it to us and we'll say 'thank you have a nice day'"
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Old 08-16-2009, 01:26 PM   #9
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