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Old 07-17-2009, 12:14 PM   #1
surfingtroll
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Problem with Adobe Digital Editions not seeing PRS-700BC

Hi have just got a PRS-700BC from the states ( Live in UK ) and first up the elibrary 2.5 will not install ( i already have 2.2 as my partner uses a 505 ) . 2.2 seems to see the reader fine though . My main problem is when I try to transfer books that have been purchased Adobe Digital Editions will not see my reader ( the 700 ) to authorise it . Can anyone help , I have contacted Adobe and they suggested a hard reset which I have done but still no success with Adobe seeing the 700 please help as I want to be able to use the reader for more than a paperweight .
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Old 07-17-2009, 12:47 PM   #2
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Did you register your reader with Adobe Digital as well as your computer?

See post #39 here: http://www.mobileread.com/forums/sho...t=48689&page=3

I had the same problem last week and doing this fixed it for me.
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Old 07-19-2009, 07:46 PM   #3
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I'm having the same problem, and the post you linked to, tarq, does not address the problem.

That post essentially says: Make sure you're registered your computer and the PRS-700 with your Adobe ID in order to be able to transfer content.

The problem is: Adobe Digital Editions does not detect the PRS-700, so it is not possible to register the reader with the Adobe software.

Anyone have any tips for solving this problem?

PS I have registered my computer with Adobe Digital Editions; and if it makes any difference, I'm running Mac OS X 10.5.

Thanks!
Tim, total newbie and new owner of a PRS-700
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Old 07-20-2009, 05:18 AM   #4
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Sorry, I thought that would help.

Abode site is down at the moment. I'll look to see what I did later.
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Old 07-20-2009, 05:30 AM   #5
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I had to down load their program. It is Adobe Digital Editions. The device is recognized by that program and the books are transferred from that list to the reader just like they are transferred from the Sony library. Hope it helps.
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Old 07-20-2009, 07:34 AM   #6
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Here's a link with some help:

http://www.adobe.com/products/digita...er_sony_reader

I hope this works for you. It says 505 but it worked with my 700.
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Old 07-20-2009, 12:44 PM   #7
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sorry guys no luck the problem is that adobe does not see my reader so I cannot authorise it . So exactly the same problem as TimK , anyone have any suggestions
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Old 07-20-2009, 03:01 PM   #8
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sorry guys no luck the problem is that adobe does not see my reader so I cannot authorise it . So exactly the same problem as TimK , anyone have any suggestions
I'm not sure what versions included the code that would allow ADE to talk to the reader. BUt, I assume it is 2.5 since you don't have it installed.

You need to get Sony 2.5 installed. What is the problem you are having installing it?

BOb
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Old 07-20-2009, 04:02 PM   #9
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I'm not sure what versions included the code that would allow ADE to talk to the reader. BUt, I assume it is 2.5 since you don't have it installed.

You need to get Sony 2.5 installed. What is the problem you are having installing it?

BOb
Plus, 2.5 has the latest device drivers for the prs-500/700 which you may be lacking.
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Old 07-20-2009, 04:03 PM   #10
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Plus, 2.5 has the latest device drivers for the prs-500/700 which you may be lacking.
HMmm... I thought that is what I said. Although I didn't use the word "drivers".

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Old 07-20-2009, 04:04 PM   #11
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HMmm... I thought that is what I said. Although I didn't use the word "drivers".

BOb
On second reading, this is what you said, but not exactly.

WDE.
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Old 07-20-2009, 08:24 PM   #12
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I cannot seem to install 2.5 on my computer as it says it is unavailable in my region so any help ?
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Old 07-20-2009, 09:46 PM   #13
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I cannot seem to install 2.5 on my computer as it says it is unavailable in my region so any help ?
What do you mean? When does it say that? When you are d/ling it, running the installer, when?

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Old 07-21-2009, 12:00 PM   #14
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It says this when I try to run the installer I have also tryed to download from sony US site with same response
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Old 07-21-2009, 12:02 PM   #15
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It says this when I try to run the installer I have also tryed to download from sony US site with same response
Interesting. I have never heard that one before. Do you get this for the UK version too?

Have you uninstalled 2.2 or is it still on your machine?

BOb
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