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Old 05-10-2011, 10:35 AM   #1
Tblossom
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Frozen "Go to" screen

Is there anybody who can advise me on how to get the "go to" screen off my main screen . Everything else functions fine but this screen won´t disappear even when the battery empties and I recharge it.
Thanking you in advance
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Old 05-10-2011, 10:40 AM   #2
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How can everything else be fine, w/ a "go to" menu screen open?......a bit confused. When my Kindle has locked up.....hitting the screen saver/power button usually unlocked it.

Are you saying a drop menu is always on the screen.......too weird.
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Old 05-10-2011, 11:16 AM   #3
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Try restarting the Kindle, by either

-- going through the menu (Menu button -> Settings -> Menu button - Restart)
-- holding the slider switch for 15 - 40+ seconds until the Kindle reboots.
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Old 05-10-2011, 07:21 PM   #4
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Try a Kindle Reset.

If the problem persists - you are likely to have a faulty eInk screen/controller that requires warranty replacement.
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Old 05-11-2011, 07:36 AM   #5
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Thank you for your advice the reset button in the menu. Worked marvelously!
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