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Old 06-11-2009, 11:08 PM   #1
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Calibre not recognizing 505

ok, I had 5.10
was adding books, converting
got an error, calibre closed
(and I clicked "send error message")
later, I re-opened but 505 not showing next to Library

restarted pc
downloaded, installed 5.14
505 still not showing

505 does show on my pc as a drive
and I added books that way
but I like using to Calibre for adding books

anything I can try or test?

Thanks!
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Old 06-12-2009, 01:21 AM   #2
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Post the output of running

calibre-debug -d

ina terminal with your 505 connected
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Old 06-12-2009, 08:10 AM   #3
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I ran this:"C:\Program Files\calibre\calibre-debug.exe"
and I got this the second time:

WARNING: help() not available - check site.py


In [1]:

======
The first message was a bit longer and said something about not finding python.
(I was trying to figure out copy & paste)
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Old 06-12-2009, 11:51 AM   #4
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You forgot the -d
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Old 06-12-2009, 12:08 PM   #5
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WARNING: help() not available - check site.py


In [1]: -d
---------------------------------------------------------------------------
NameError Traceback (most recent call last)

C:\Program Files\calibre\<ipython console> in <module>()

NameError: name 'd' is not defined

In [2]:

===

the above isn't correct, is it?...
where do I put the -d ?

I open up RUN box
type in "C:\Program Files\calibre\calibre-debug.exe"

calibre-debug-d.exe won't open
the -d after exe doesn't open
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Old 06-12-2009, 12:20 PM   #6
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You put it after calibre-debug.
type: "C:\Program Files\calibre\calibre-debug -d"
To redirect output to some file, put after -d (and space) text >output.txt
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Old 06-12-2009, 12:58 PM   #7
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Quote:
Originally Posted by martinsm View Post
You put it after calibre-debug.
type: "C:\Program Files\calibre\calibre-debug -d"
To redirect output to some file, put after -d (and space) text >output.txt
Thanks Martin : )
unfortunately that didn't work either.

I did copy & paste of what you wrote (in bold)
and I get a Windows error message that windows
cannot find that file...
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Old 06-12-2009, 01:42 PM   #8
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I assume you left off the quotes at the beginning and end?
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Old 06-12-2009, 01:53 PM   #9
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Quote:
Originally Posted by itimpi View Post
I assume you left off the quotes at the beginning and end?
At this point, I've tried with quotes and without quotes...
I so rarely use this part of my pc I've forgotten how.
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Old 06-12-2009, 05:42 PM   #10
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Type just


calibre-debug -d

no quotes and note the space between g and -
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Old 06-12-2009, 05:51 PM   #11
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ah, ok, kovid, finally I understand.. lol
here is what I got:
=============
USB devices on system: [u'usb\\root_hub&vid8086&pid24d4&rev0002', u'usb\\root_hu
b&vid8086&pid24de&rev0002', u'usb\\root_hub&vid8086&pid24d2&rev0002', u'usb\\roo
t_hub&vid8086&pid24d7&rev0002', u'usb\\root_hub20&vid8086&pid24dd&rev0002', u'us
b\\vid_054c&pid_031e&rev_0229']
Drives detected:
(ID, Partitions, Drive letter)
('IDE\\DISKST340014A______________________________ _3.16____\\4A333458354
53636202020202020202020202020', 'No mount points found')
('USBSTOR\\DISK&VEN_SONY&PROD_PRS-505/UC&REV_1000\\0800461000705107&0',
'No mount points found')
('USBSTOR\\DISK&VEN_SONY&PROD_PRS-505/UC:MS&REV_1000\\0800461000705107&1
', 'No mount points found')
('USBSTOR\\DISK&VEN_SONY&PROD_PRS-505/UC:SD&REV_1000\\0800461000705107&2
', 'No mount points found')
Looking for PRS500
Looking for PRS505
Device Connected: <class 'calibre.devices.prs505.driver.PRS505'>
Trying to open device...
======

after the trying to open device part
after a few seconds, it flashes something more onto the screen
but I can't copy it because the dos screen closes itself...
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Old 06-12-2009, 07:42 PM   #12
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Open the DOS screen first by typing cmd.exe in the windows run dialog. Then when you typ calibre-debug -d in the dows box, it wont cloase after finishing
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Old 06-12-2009, 08:01 PM   #13
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I love it when something works!! whoohoo!

here is what I get:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>calibre-debug -d
USB devices on system: [u'usb\\root_hub&vid8086&pid24d4&rev0002', u'usb\\root_hu
b&vid8086&pid24de&rev0002', u'usb\\root_hub&vid8086&pid24d2&rev0002', u'usb\\roo
t_hub&vid8086&pid24d7&rev0002', u'usb\\root_hub20&vid8086&pid24dd&rev0002', u'us
b\\vid_054c&pid_031e&rev_0229']
Drives detected:
(ID, Partitions, Drive letter)
('IDE\\DISKST340014A______________________________ _3.16____\\4A333458354
53636202020202020202020202020', 'No mount points found')
('USBSTOR\\DISK&VEN_SONY&PROD_PRS-505/UC&REV_1000\\0800461000705107&0',
'No mount points found')
('USBSTOR\\DISK&VEN_SONY&PROD_PRS-505/UC:MS&REV_1000\\0800461000705107&1
', 'No mount points found')
('USBSTOR\\DISK&VEN_SONY&PROD_PRS-505/UC:SD&REV_1000\\0800461000705107&2
', 'No mount points found')
Looking for PRS500
Looking for PRS505
Device Connected: <class 'calibre.devices.prs505.driver.PRS505'>
Trying to open device...
Traceback (most recent call last):
File "debug.py", line 179, in <module>
File "debug.py", line 161, in main
File "debug.py", line 124, in debug_device_driver
File "calibre\devices\prs505\driver.pyo", line 243, in open
File "calibre\devices\prs505\driver.pyo", line 168, in open_windows
calibre.devices.errors.DeviceError: Unable to detect the PRS505 disk drive. Try
rebooting.

C:\Documents and Settings\Owner>
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Old 06-12-2009, 09:36 PM   #14
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Something on your computer is preventing calibre from detecting the drives (more precisely it is preventing calibre from using WMI to query your system for drives). Installed any new/updated anti virus/anti-malware software recently?
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Old 06-13-2009, 12:10 PM   #15
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I have Avira Antivir personal (free) edition installed
and it updates itself weekly/monthly.

I will look further on my pc for what could be causing
this issue. Hopefully, I'll get it sorted out soon.

Thanks Kovid and the other members here for your help! : )
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