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Old 05-23-2009, 08:33 PM   #1
Elfwreck
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Trouble activating MS Reader

Decided I should break down & install MS reader so I can get freebie Harlequin romances (from the normal site, not the 17 freebies for their 60th anniversary).

It's not working.

Steps:
--Go to eHarlequin.com. Put books in cart. Click "checkout."
--It says I have to install/activate MS Reader. Click link.
--Download Reader. Install.
--Open. Click "Activate."
--It tells me my browser doesn't support activation.
--Dither for a bit, before copying URL into Internet Explorer 6 instead of Firefox.
--It demands a "passport."
--Create MS Passport account. Agree to several who-knows-what TOS's that have nothing to do with ebooks.
--Login with Passport account.
--Click "Activate" again.
--Says I need ActiveX something-or-other, but doesn't tell me how to install it.
--Close several windows; re-open & attempt again.
--Says I need ActiveX again. This time, IE pops up a "download blocked!" bar, that asks if I want to install ActiveX. Yes, I suppose I do.
--Click "Activate" again.
--It gives me a short, quick Progress bar, and after about 20 seconds, it says "Activation components have been successfully downloaded to your device and installed."
--Go back to eHarlequin. Logout. Log in. Click "check out."
--It says I need to activate Reader to get MS Lit books.
--Repeat several aspects of this, several times.

What am I doing wrong?

ETA: Nevermind. Nowhere at eHarlequin does it indicate you must use Internet Explorer to download MS Lit ebooks. Activate, yes. Download, no.

No wonder ebooks are a niche market; the DRM "security" features are beyond ridiculous.

Last edited by Elfwreck; 05-23-2009 at 08:43 PM.
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Old 05-23-2009, 08:36 PM   #2
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Before you went back to the site, did you restart your computer?
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Old 05-23-2009, 08:46 PM   #3
AnemicOak
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Quote:
Originally Posted by Elfwreck View Post
ETA: Nevermind. Nowhere at eHarlequin does it indicate you must use Internet Explorer to download MS Lit ebooks. Activate, yes. Download, no.

No wonder ebooks are a niche market; the DRM "security" features are beyond ridiculous.
Yep, all DRM is a PITA. I had the same problem when I first started downloading LITs. It's the only thing I use IE for.
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Old 05-23-2009, 09:39 PM   #4
Elfwreck
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Quote:
Originally Posted by Nate the great View Post
Before you went back to the site, did you restart your computer?
Found the problem: Harlequin's idiot message "you have not activated Microsoft Reader" will happen on any non-IE browser; they don't know how to tell the difference between "your browser won't work for this download" and "your computer doesn't allow this download."
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Old 05-28-2009, 03:59 PM   #5
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I can't activate Reader at all - the activation server is apparently down (what, they have only one?). Support said to try again after 24 hours ....

Let's see, I can read it in ereader format now, on the kindle in seconds, but MS wants me to activate the reader, but has a 24 hour wait for the server to _maybe_ come back online and let me do so.
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Old 05-29-2009, 07:57 AM   #6
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Quote:
Originally Posted by koland View Post
I can't activate Reader at all - the activation server is apparently down (what, they have only one?). Support said to try again after 24 hours ....

Let's see, I can read it in ereader format now, on the kindle in seconds, but MS wants me to activate the reader, but has a 24 hour wait for the server to _maybe_ come back online and let me do so.
Same here.
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