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Old 07-26-2010, 03:55 PM   #16
jcates18
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No Problem

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Originally Posted by suecsi View Post
thanks JCates - my Kindle DXi got completely frozen today and there was a moment of panic .....


You are welcome, but there is no thank you needed, I am glad I was just able to help.

J Cates
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Old 07-26-2010, 03:57 PM   #17
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From mt first post

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Originally Posted by pboss View Post
Yep, not bad for a first post.
I am just glad I was able to help..
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Old 10-08-2010, 11:29 PM   #18
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Originally Posted by jcates18 View Post
If you find yourself lost with the KindleDX (like losing your password and cannot access your KindleDX at all) try wiping it to the factory default. Just like you got it when you bought it from the store, but before doing so always make sure you backup your books and files before resetting it to the factory default settings. To reset and completely wipe your Kindle 2nd DX, you must do the following:

1. Slide the power button over to the right for 15 seconds,
2. let go of the power button,
3. Immediately press and hold down the "Home" button until it restarts.
Gosh, thankyou. I needed to do a factory reset and wasnt able to access the settings page. This seemed to have done the trick! And I have a K3!
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Old 01-15-2011, 03:52 PM   #19
susie123
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me kindle3 crashed

I tried sliding on/off switch for 15 seconds THREE times & it worked.
I would've not known if I hadn't read your note3s so cheers mate & all the best for 2011.
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Old 01-18-2011, 03:40 AM   #20
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So happy I found this place! I have a new Kindle 2, about a month old, similar as to the OP. Just today was reading on it, turned it off, went to bed, decided to read a little more, noticed the green power LED was on. Hmmm... turning it on or off did nothing, only displayed the same screen all the time. Found this place...rest is history.

Followed your instructions for the K2, held the switch for 20 seconds, but got excited when the LED went off and touched it again!!! Don't do that!

Went back, held the switch for 20 seconds, LED went out, laid it down and within a minute it was rebooting. Took it longer than normal, waited until it was complete, tested both on and off and works fine. Plugged into the puter, fully charged so wasn't battery related.

Seems to be functioning fine now, but glad I read here before I tried taking it apart! Great forums!!!!
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Old 04-24-2011, 12:41 AM   #21
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Depending on what kindle you have i think you have different options of resetting the device. http://www.freerepairguide.com/kindl...et-kindle.html
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Old 01-25-2012, 06:46 PM   #22
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I think I need to reset my Kindle

Today my 1 month old Kindle 4 decided not to turn on. I've tried hitting the power key and I've tried plugging it into the computer in case there was no charge - although I'd charged it very recently. When I press the power key I get nothing - same with the computer - it is like it has seized. I've been told that I might need to reset it to factory settings however not sure which button/s to press. Any assitance would be greatly appreciated.
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Old 01-25-2012, 08:34 PM   #23
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Quote:
Originally Posted by Fionap View Post
Today my 1 month old Kindle 4 decided not to turn on. I've tried hitting the power key and I've tried plugging it into the computer in case there was no charge - although I'd charged it very recently.
Do you have a wall charger? If so, use that and charge it for at least 4 hours.

If you don't have a wall charger, use the USB, and charge it for 6 hours. Make sure your computer does not go to sleep, or the Kindle may discharge.

After that, hold down the power/sleep switch until the Kindle restarts (could take 30 seconds or so....)
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