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Old 04-24-2009, 10:03 AM   #1
jjansen
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Join Date: Mar 2009
Location: Canada
Device: SONY PRS 505/300, iRex DR800SG, Nook
Missing ticket resolution

I submitted a ticket with 2 attachments a few days ago. I was trying to check for an answer. I found the 2 attachments referencing ticket number 254294 but I can't find that ticket on the system anywhere.

My problem was that I had an unprotected large PDF file. I extracted a few chapters and called it Part 1. Calibre now thinks Part 1 has a DRM for some reason and won't convert it to LRF. I checked the security properties and everything was clean and "allowed". I did upload a 2 page sample of my PDF and an image of the securities property.

BTW - if I have a PDF set up for 8.5 x 11 with charts, what is the best way to get it to my Sony 505? Thanks.
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Old 04-24-2009, 11:01 AM   #2
kovidgoyal
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This problem should be fixed in the latest release of calibre. And some tickets were deleted because of database corruption in the calibre website.
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