Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Sony Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 04-17-2009, 11:20 PM   #1
Akumag2
Enthusiast
Akumag2 began at the beginning.
 
Posts: 46
Karma: 10
Join Date: Jan 2007
Unhappy Help

Got my wife's 505 running nicely but now all of a sudden there is a line running up the left of the screen about an inch in, seems anything within in this line is not updating (eg there is no ink there).

Ive tried turning it off and on and recharging it, going from book to book but it seem to be a line of dead pixels, I have no idea what to do about it.

Any suggestions?
Akumag2 is offline   Reply With Quote
Old 04-18-2009, 12:05 AM   #2
khalleron
Kate
khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.khalleron ought to be getting tired of karma fortunes by now.
 
khalleron's Avatar
 
Posts: 1,451
Karma: 1756285
Join Date: Mar 2009
Location: Oregon, United States
Device: Nexus 7, Sony PRS-T1 Red
Have you tried resetting it? Go to the troubleshooting section for instructions on both soft and hard resets. Try those and let us know what happens.
khalleron is offline   Reply With Quote
 
Enthusiast
Old 04-18-2009, 11:08 AM   #3
Akumag2
Enthusiast
Akumag2 began at the beginning.
 
Posts: 46
Karma: 10
Join Date: Jan 2007
Soft and hard resets do not resolve the issue.

I guess Im going to have to get it replaced, its only a month old but being that I got it as a display fixture in circuit city as the were closing I didnt get it for anywhere near full price and do not have a receipt (the store I worked in did not offer receipts for displays or fixtures as everything was listed under one code on the register, so the receipt wouldnt show anything other than "other" anyway).

Not sure what to do now?
Akumag2 is offline   Reply With Quote
Old 04-18-2009, 11:36 AM   #4
netseeker
sleepless reader
netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.netseeker ought to be getting tired of karma fortunes by now.
 
netseeker's Avatar
 
Posts: 4,770
Karma: 615335
Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
Did you already contact sonys support hotline? Usually they are better than their reputation. Based on your description it seems to be a defective display controller. Afaik the controller *may* get replaced under terms of warranty...but if you don't have a receipt you will likely have to pay for the repair service.
netseeker is offline   Reply With Quote
Old 06-13-2009, 03:34 AM   #5
RogueKB
Junior Member
RogueKB began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Dec 2008
Device: Sony PRS505
I have tried the hard and soft reset and I still have the line. Netseeker, this looks like the same problem.

It's readable but frustrating.
RogueKB is offline   Reply With Quote
Old 06-13-2009, 05:21 AM   #6
HarryT
eBook Enthusiast
HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.
 
HarryT's Avatar
 
Posts: 63,181
Karma: 41305389
Join Date: Nov 2006
Location: UK
Device: PW2, iPad Retina Mini, iPhone 4, MS Surface Pro, Onyx T68, N7,
Vertical or horizontal lines on the screen are generally indicative of a hardware problem with the display controller. It should be repairable under warranty.
HarryT is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump


All times are GMT -4. The time now is 05:24 AM.


MobileRead.com is a privately owned, operated and funded community.