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Old 03-05-2009, 02:07 PM   #1
dso371
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Help, please! Can't connect to network following repair

Hi all, I'm in desperate need of help with my Iliad.

I sent it off to Irex for repair - the screen had to be replaced.

It came back with a nice new screen, reflashed to 2.12, but now I cannot connect to any network: every attempt says 'unsuccessful'. Wired at home, wireless at home - no way. Wireless at work, wired at work - no way.

My ticket to Irex has got no response. My phone call got nowhere.

The thing is, I only want to get shell access so I can reinstall my software - emelFM2, ipdf, etc. But I can't get the developer package unless I can connect to the network.

I wish Irex would make the package available without having to connect to the network, e.g. via a download on my PC.

I have no idea what to do. All my profile settings are correct. Everything else works. I just can't connect.

Help, please - I'd be most grateful.

David
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Old 03-06-2009, 03:41 AM   #2
dso371
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update to my question

When I got my repaired Iliad back and logged into Myirex from my PC to request the developer package, I saw that my MAC address was no longer there. I have no idea why it disappeared.

Could this be the reason I get the 'unsuccessful' message every time I try to connect via the Iliad? I've asked Irex to register the MAC again.

Thanks.
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Old 03-06-2009, 09:59 AM   #3
Shaggy
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It should register itself the first time you connect. By itself, it won't prevent you from connecting.

Maybe they gave you a new unit instead of replacing the screen, and this one has a different MAC? That would explain why they took the old MAC off of your account.
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