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Old 02-25-2009, 01:52 AM   #1
LibraryGoddess
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505 vs 700 problems

I have a 505 that I bought for a 6 month tour of the Far East. It worked for 2 months and now is a brick. I tried all the trouble shooting, charging, resetting ideas from this forum and Sony customer service. I return to the States in a week and will send it with my receipt for service. However, we are then going to Europe for 6 months. I need a machine that will work. Does the 700 have the same problem? Of course, Sony says there is no problem.
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Old 02-25-2009, 05:35 AM   #2
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I don't see what "the problem" is.

I've had mine for well over a year and spend 3 hours a day on the tube and trains which is and have had no problems with it whatsoever. There are many others on this board who have had their longer and do similar commutes. (Which I am using to indicate that they travel a fair bit in crowded conditions)

It's a shame that you appear to have had a faulty unit, but it does happen sometimes with every hi-tech device. It's not something specific to the 505 or everyone would be complaining which simply isn't happening.

Last edited by Riocaz; 02-25-2009 at 06:02 AM.
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Old 02-25-2009, 05:51 AM   #3
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Originally Posted by LibraryGoddess View Post
I have a 505 that I bought for a 6 month tour of the Far East. It worked for 2 months and now is a brick. I tried all the trouble shooting, charging, resetting ideas from this forum and Sony customer service. I return to the States in a week and will send it with my receipt for service. However, we are then going to Europe for 6 months. I need a machine that will work. Does the 700 have the same problem? Of course, Sony says there is no problem.
You appear to be suggesting that every PRS-505 "dies". This is certainly not the case, and there is no reason to suppose that, if you buy a PRS-700, it is any more likely to suffer problems that anyone else's is. If you read this forum, you will see that very, very few people experience problems of the type you describe - you've just been unlucky.
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Old 02-25-2009, 06:41 AM   #4
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If the 505 were as flaky as you suggest this forum wouldn't be full of happy people. Unfortunately you got a lemon unit. That happens sometimes with electronics, but it is not a good indication of the product reliability as a whole. There are no "wholesale" product issues with the 505 that I'm aware of. Certainly my 1+ year old unit has always been problem-free.

I'm sure once they fix your 505 it will work fine for a long time. I wouldn't run out and buy a new model unless you really want one. Also the 700's screen is one of those "love it or hate it" things, so don't buy it unseen.
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Old 02-25-2009, 11:49 AM   #5
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The blue 505 readers seem to be the most dependable

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Old 02-25-2009, 12:11 PM   #6
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Is that an official statistic ervserver? Or one based on personal experience/opinion?

(Just wodnering as I have a blue one :-))
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Old 02-25-2009, 12:37 PM   #7
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My silver one has been very reliable so far--even suffering a spill out of my purse onto the pavement as I was getting into a taxi cab .

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Old 02-25-2009, 01:09 PM   #8
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My blue 505 has never fallen out of my purse

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My silver one has been very reliable so far--even suffering a spill out of my purse onto the pavement as I was getting into a taxi cab .

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Old 02-25-2009, 05:27 PM   #9
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My blue 505 has never fallen out of my purse
Good point! Maybe the blue one is more stable!

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Old 02-25-2009, 05:48 PM   #10
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Quote:
Originally Posted by LibraryGoddess View Post
I have a 505 that I bought for a 6 month tour of the Far East. It worked for 2 months and now is a brick. I tried all the trouble shooting, charging, resetting ideas from this forum and Sony customer service. I return to the States in a week and will send it with my receipt for service. However, we are then going to Europe for 6 months. I need a machine that will work. Does the 700 have the same problem? Of course, Sony says there is no problem.
I've looked at every one of your posts and you appear to have some kind of problem with your unit. Take it back, get a refund, and then buy a new one.

Most people do NOT have these ongoing problems that you're having.

It's unfortunate that you ARE having problems, but you're a statistical minority.

Get one that works and you're going to have a lot of fun.


Don
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Old 02-28-2009, 09:09 PM   #11
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Is that an official statistic ervserver? Or one based on personal experience/opinion?

(Just wodnering as I have a blue one :-))
It's one based on pulling people's leg ;-)
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Old 02-28-2009, 09:12 PM   #12
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I have found that blue ones are bouncier when they hit the carpet like mine did
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Old 03-01-2009, 05:08 AM   #13
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Wow six months in the far east and then six months in europe? Lucky

Personally, I would probably stick with the 505. Just get it replaced under warranty (hopefully for free), and give it another go. You might want to invest in a good, protective cover for it. The one it comes with does absolutely nothing to keep out dust and moisture. Something with a tighter seal and maybe some padding would probably be a better choice for the rigors of travel.
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