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Old 01-24-2009, 01:33 AM   #1
CChamp
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My Library Crashing

Please tell me if anyone else has had this problem. About a week ago I downloaded a book "The Indwelling". It downloaded fine but when I went to put it on my reader it crashed the library program and eventually said "Program Not Responding". Other books transferred fine.

I called Sony and they said that the book file needed updating. Tonight I tried downloading another book "The Prodigal" by Beverly Lewis and the same thing happened. To make sure that it wasn't my computer I tried redownloading 6 other titles and they transferred just fine. I'm thinking another bad file. I am now afraid to waste my money on anymore titles.

Has anyone experienced this also,

Thanks
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Old 01-24-2009, 02:07 AM   #2
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Were the two books that crashed your Sony from the same publishing house?
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Old 01-24-2009, 04:04 AM   #3
CChamp
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Were the two books that crashed your Sony from the same publishing house?
Great question but no they weren't. They were from two different publishers.
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Old 01-27-2009, 04:59 PM   #4
CChamp
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Originally Posted by CChamp View Post
Please tell me if anyone else has had this problem. About a week ago I downloaded a book "The Indwelling". It downloaded fine but when I went to put it on my reader it crashed the library program and eventually said "Program Not Responding". Other books transferred fine.

I called Sony and they said that the book file needed updating. Tonight I tried downloading another book "The Prodigal" by Beverly Lewis and the same thing happened. To make sure that it wasn't my computer I tried redownloading 6 other titles and they transferred just fine. I'm thinking another bad file. I am now afraid to waste my money on anymore titles.

Has anyone experienced this also,

Thanks
Finally after a week and a half fighting with Sony Support they figured out that the book file from the publisher was corrupt. They did refund my money that I paid for the book.

Also, turns out that there are about 75 or more files on Sony's site that have problems. The tech guy sent me a list of all the books that are affected.

If anyone would like a copy let me know and I will forward it to you.
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