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Old 01-21-2009, 02:04 PM   #1
treebilder
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Version 4.129 Doesn't See Reader PRS-505

I just updated Calibre to 4.129 & the software does not see my reader [PRS-505], while Win XP does as well as the Sony software
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Old 01-21-2009, 02:16 PM   #2
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The original build of 129 had a bug in it. Try re-downloading it.
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Old 01-21-2009, 03:30 PM   #3
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Still Nothung

I installed a new download on top of the previous - nothing

I rebooted - nothing

I deleted the previous install & reinstalled - still nothing

All the time Windows sees the reader
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Old 01-21-2009, 04:12 PM   #4
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post the output from running the following two commands in a console
Code:
prs500 info
and
Code:
prs500 df
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Old 01-21-2009, 08:24 PM   #5
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Device: Sony PRS-500
prs500 info - no reader attached: Unable to find a connected eBook reader
prs500 df - no reader attached: Unable to find a connected eBook reader

prs500 info - Reader attached: Nothing came back after waiting 1-2 minutes [closed console window]
prs500 df - Reader attached: Nothing came back after waiting 1-2 minutes [closed console window]

Two new things to sytem: 1] Calibre v 4.129
2] Removed Norton AV & installed Kaspersky AV 2009


With Kaspersky closed, still no connection
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Old 01-21-2009, 09:14 PM   #6
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Most likely your anti-virus is preventing calibre from detecting the device. Kaspersky is particularly bad when it comes to this.
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Old 01-21-2009, 10:44 PM   #7
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So does that mean I give up the use of Calibre?
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Old 01-21-2009, 10:54 PM   #8
treebilder
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You're right - the problem is caused by Kaspersky. I turned off the malware scanning & Calibre can access the reader
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Old 01-21-2009, 11:20 PM   #9
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Complain to Kaspersky
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