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Old 11-25-2008, 07:29 PM   #1
skoobwoman
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Getting "Protected Page" Message when reading unprotected PDFs

I'm getting "protected page" messages when I try to read a lot of my PDFs (files that are not protected and that I can read on the iLiad). I even opened them up in Adobe and checked "properties" and sure enough, they are not accidentally listed as protected. Any suggestions? Thanks.
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Old 11-25-2008, 08:51 PM   #2
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email me the "protected" pdf file and I'll conduct a quick test.
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Old 11-26-2008, 02:06 PM   #3
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After a quick exchange of a few emails and testing the "protected"
pdf file in question, it appears that a corrupted memory card was
the culprit and not the PDF file itself as I had no problems opening it.

If you are using an old card, re-format always to ensure TOC integrity.
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Old 11-26-2008, 02:19 PM   #4
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Originally Posted by Server View Post
After a quick exchange of a few emails and testing the "protected"
pdf file in question, it appears that a corrupted memory card was
the culprit and not the PDF file itself as I had no problems opening it.

If you are using an old card, re-format always to ensure TOC integrity.
Well, we don't know just yet. I'm synching right now and I'll let you know if I can open those files once it is done. I certainly hope that was the problem. This is a brand new card.

Have a great holiday everyone!
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Old 11-26-2008, 02:31 PM   #5
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Originally Posted by skoobwoman View Post
Well, we don't know just yet. I'm synching right now and I'll let you know if I can open those files once it is done. I certainly hope that was the problem. This is a brand new card.

Have a great holiday everyone!
My assumption was based on the Google PDF file you sent me.
It opened up and viewed without a hitch.

let us know.
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Old 11-26-2008, 03:06 PM   #6
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I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac.

I swear that I've registered and authorized everything, but it still isn't working.

Any suggestions?
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Old 11-26-2008, 03:09 PM   #7
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I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac.

I swear that I've registered and authorized everything, but it still isn't working.

Any suggestions?
well, I opened skoobwomans PDF without incident. I'd be happy to do
likewise with yours.
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Old 11-26-2008, 07:14 PM   #8
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Yup. Worked like a charm.

I'm happy to say that my reformatting did indeed fix the problem.

I had a similar problem with the iLiad but in that case it was the Adobe PDF version that was the problem. I ran those files through PDF995 and that fixed it. Thanks for your help. Lauren
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