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Old 10-06-2008, 11:08 AM   #1
Icarusflis
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finally got it....

Hello;

I finally bought two Cybooks (one for me and a gift for my father) for www.bookeen.com

I am trying to find their telephone number but it is not listed in their website. Do you guys know how can I contact them besides e-mail.

Thanks;

Steve
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Old 10-06-2008, 11:42 AM   #2
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You can't. E-mail is it (if you're lucky ).
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Old 10-06-2008, 02:48 PM   #3
Icarusflis
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So I gather by your answer that they are not e-mail friendly.....at least I hope that they are a reliable company and that I wont have problems receiving the readers.

Steve
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Old 10-06-2008, 04:54 PM   #4
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So I gather by your answer that they are not e-mail friendly.....
They seem to be for Harry. Others doesn't seem to be as lucky. So who knows?
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Old 10-06-2008, 05:59 PM   #5
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Well, I've had decent luck, usually getting a reply to questions and query's within a day or two usually.

And while I was unable to find a phone number on the site, doing a whois lookup did yield a number for the companies registered address.

you could try that route if desperate, but they do usually answer questiosn, especially if you just bought something from them
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Old 10-07-2008, 01:01 AM   #6
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Is just that I recently had a bad experience with an on-line purchase and I am a little paranoid now when someone doesn't answer my e-mail when I spend meney with them.....I guess I just need attention...

Steve
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Old 10-07-2008, 11:59 PM   #7
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No problem with Bookeen, I ll the the cybooks today..

Steve
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Old 10-09-2008, 12:09 AM   #8
Icarusflis
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I received my Cybook and so far I am happy. The only thing that I miss is a page number so I know where I am and where to go back but besides it the machine looks great.

Steve
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Old 10-09-2008, 01:55 AM   #9
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I received my Cybook and so far I am happy. The only thing that I miss is a page number so I know where I am and where to go back but besides it the machine looks great.

Steve
Congrats, Glad you're enjoying it.

As for the page numbers or lack of it, well that's a limitation of the Mobi format itself. It does do a Pseudo numbering system, but its not really very accurate.

What I tend to do is Add bookmarks to different places in the book where i might want to go back to. Also, most properly formatted books should have a TOC so if you remember the section or chapter, you should be able to jump to it pretty easily.
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