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Old 10-04-2008, 06:58 AM   #16
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If ereaderoutfitters' price is comparable to iRex's and your DR1000 warranty is supported locally, why would you buy from iRex's website?

I can't think of any reason not to choose the local distributor, pay in your own currency, and have on-hand support if you have any problems or questions.

Perhaps other distributors haven't received their DR1000 delivery yet. We're expecting our delivery any day and I haven't heard about any problems, as you're suggesting.

Last edited by cbell; 10-04-2008 at 07:02 AM. Reason: Added comment after reading Gogolo's post.
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Old 10-04-2008, 07:04 AM   #17
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The only reason I ordered from Irex is that I thought I'd get it faster. Irex shipped stock to the distributors on Monday and Tuesday. I was expecting them to start shipping to customers right after that.

Boy, was I stupid.
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Old 10-04-2008, 07:12 AM   #18
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The only reason I ordered from Irex is that I thought I'd get it faster. Irex shipped stock to the distributors on Monday and Tuesday. I was expecting them to start shipping to customers right after that.

Boy, was I stupid.
Sorry, Nate.. it wasn't my intention to rub it in :P
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Old 10-04-2008, 07:20 AM   #19
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You weren't rubbing it in. I'm just mad at myself for not realizing Irex would pull this crap.
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Old 10-04-2008, 07:43 AM   #20
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Nate, it wasn't my intention to rub it in either. I was replying to davidspitzer's question above, not criticising your choice.

If there was a problem with delivery of the DRs, I'd expect iRex to have informed distributors. We knew about the new range for several weeks before they were released (but distributors/resellers were sworn to secrecy).
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Old 10-04-2008, 07:53 AM   #21
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Well I've had a notification from UPS that mine is expected to arrive on Tuesday 7th, however as I shall no doubt be out it will add a day or 2 before I get it...

Howard
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Old 10-04-2008, 07:54 AM   #22
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Check the iRex forums. No one has gotten a shipment confirmation yet and no one is getting any replies to emails to support either. Karel has gone missing in action.

I keep waiting for iRex to post a big "Going out of business, You've been had" sign on their webpage.
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Old 10-04-2008, 08:00 AM   #23
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Well I've had a notification from UPS that mine is expected to arrive on Tuesday 7th, however as I shall no doubt be out it will add a day or 2 before I get it...

Howard
I am so jealous. BTW, is Ellesmere Port in Great Britain?
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Old 10-04-2008, 08:10 AM   #24
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Yes its in the UK.
It will be nice if it does arrive however as I will be away on the 7th I ain't going to get it then. Typical. Mind you it does at least show some progress

Howard
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Old 10-04-2008, 11:11 AM   #25
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Yes its in the UK.
You might want to add that to the location in your profile. We have quite an international community here. It is nice to know what part of the world folks are from.

BOb
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Old 10-04-2008, 11:34 AM   #26
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If I am in the USA do you think it is better to order direct from IREX or to order from the US distributor at www.ereaderoutfitters.com/
I used ereaderoutfitters for my iLiad and later for a cover. The process was completely painless, and I recommend them.
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Old 10-04-2008, 12:40 PM   #27
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I used ereaderoutfitters for my iLiad and later for a cover. The process was completely painless, and I recommend them.
I've placed order over there for DR1000S on 09/24, so far it still has status "Order Received". Haven't got any updates from them either. I guess, we have to wait till iRex actually makes a few readers
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Old 10-04-2008, 04:16 PM   #28
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Unfortunately this seems like typical iRex again. I placed an order on the 22nd and it finally went to ready to dispatch this past week, but they haven't responded to any email inquiries about status. I must say their customer interaction continues to be about the worse I have ever seen.
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Old 10-05-2008, 08:50 AM   #29
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I must say their customer interaction continues to be about the worse I have ever seen.
You've obviously never dealt with Bookeen, then .
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Old 10-05-2008, 02:09 PM   #30
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