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Old 09-09-2008, 04:44 PM   #1
outie
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Is my screen damaged?

Hi, I was wondering if anyone knows if my screen is broken or is it a controller issue? I never dropped it. I left in the car for a few hours and when I took it out it's like this.

I am still within the warranty period and the flat service fee is $29. If the screen is really broken then I guess I don't even need to waste the $29. Thanks in advance.

The lines appear to be "dead". 1st screen when it's turned off, 2nd screen is when it's turned on. Also, I did not have the dead vertical line when it first happened. Seems like it's getting worse?
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Old 09-09-2008, 06:25 PM   #2
Patricia
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That does look very like a broken substrate.

Here are some other threads showing pictures of similar sad events:

http://www.mobileread.com/forums/showthread.php?t=24870
http://www.mobileread.com/forums/showthread.php?t=16728
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Old 09-09-2008, 06:57 PM   #3
JSWolf
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I do suggest you contact Sony. it is possible they may fix it or replace it under warranty.
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Old 09-10-2008, 03:56 AM   #4
HarryT
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Unquestionably a broken substrate. Probably won't be a warranty fix.
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