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Old 09-28-2010, 09:59 PM   #871
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I recently switched to a Mac. Could this be a problem?

I will try the link.
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Old 09-28-2010, 10:03 PM   #872
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I recently switched to a Mac. Could this be a problem?

I will try the link.
I use a Mac w/o problems.
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Old 09-28-2010, 10:55 PM   #873
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I will try VMware
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Old 09-28-2010, 11:10 PM   #874
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When I connect my reader to my laptop I get an "no name" icon. I open that and inside is a "protected" file. How do I add the firmware to the reader?
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Old 09-29-2010, 12:43 AM   #875
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When I connect my reader to my laptop I get an "no name" icon. I open that and inside is a "protected" file. How do I add the firmware to the reader?
After you connected your laptop, did you run the .exe file you downloaded? That should do the trick.
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Old 09-29-2010, 09:20 AM   #876
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After you connected your laptop, did you run the .exe file you downloaded? That should do the trick.
Good morning. I was not able to run it. The only one I could find from Sony was a PC version. It would not run on my Mac. I am going to look around today and see if I can try it with a PC.
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Old 09-29-2010, 11:39 AM   #877
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After you connected your laptop, did you run the .exe file you downloaded? That should do the trick.
How do I run the program? Do I just hook up the reader and try to run the program? Can it be done from an SD card or does it have to be a PC?
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Old 09-29-2010, 11:47 AM   #878
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How do I run the program? Do I just hook up the reader and try to run the program? Can it be done from an SD card or does it have to be a PC?
Yes. Hook up the reader and run the program. On a Mac you can run it using VMWare.

Copy the program to your Windows desktop.
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Old 09-29-2010, 10:19 PM   #879
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It did not work. I am starting to get worried.

I reset the reader and attached it to the computer, ran the program, nothing.

At what point should I hook up the reader to the computer?
When it starts to flash?
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Old 09-30-2010, 07:23 AM   #880
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It did not work. I am starting to get worried.

I reset the reader and attached it to the computer, ran the program, nothing.

At what point should I hook up the reader to the computer?
When it starts to flash?
Nothing? So you ran the program and nothing happened at all? Odd.

When I run the program I'm greeted with an opening screen: Pic1 (see attachment pic1.jpg). I agree to Sony's terms, if my reader is not connected I see Pic2a (see attachment pic2a.jpg) -- if my reader is connected I see Pic2b (see attachment pic2a.jpg)

As I said, this is a Windows program. Since you're on a Mac, hopefully you're using VMWare, Parallels, or another virtual environment to run it. If so, and you still see "nothing" when you click the file, try downloading another copy.


Quote:
When I connect my reader to my laptop I get an "no name" icon. I open that and inside is a "protected" file.
You want to be here (see the quote above) when you start to flash your Reader.
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Old 09-30-2010, 11:17 AM   #881
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I got to the point where I saw the second screen. I ran the program and nothing happened. I waited 10 mins.

I am not familiar with VMware. I was on the wife's laptop. Is there a specific VMware program that you can recommend?


I want to thank you again for your help. I am normally not this thick, but comps and programming are not my strong point.
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Old 09-30-2010, 11:20 AM   #882
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VMware is a "virtual PC environment" running on a MAC. If you have windows PC you can just run the .exe file else you need to run "Windows" on a MAC and usually that is run from a virtual machine such as Fusion or parallels, alternatively you could use Boot Camp.
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Old 09-30-2010, 11:47 AM   #883
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Originally Posted by pthwaite View Post
VMware is a "virtual PC environment" running on a MAC. If you have windows PC you can just run the .exe file else you need to run "Windows" on a MAC and usually that is run from a virtual machine such as Fusion or parallels, alternatively you could use Boot Camp.
Howard
If your wife's laptop is a Windows machine, you don't need VMware.

Try this:

Paperclip the reset button then quickly slide the power toggle.

When the screen goes blank, quickly connect the PC usb cable.

The Reader should reboot and show the USB connect in a minute or so.

Try the Sony Updater to reflash your Reader.
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Old 09-30-2010, 01:15 PM   #884
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I was trying PRS-Updater 1.1.00.18040.exe. I noticed you had 1.6.00, could that make a difference?

I tried resetting and turning on real quick but now I seem to be stuck on the
"Reader Updating firmware now..."
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Old 09-30-2010, 04:29 PM   #885
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Quote:
Originally Posted by Ragzilla View Post
I was trying PRS-Updater 1.1.00.18040.exe. I noticed you had 1.6.00, could that make a difference?

I tried resetting and turning on real quick but now I seem to be stuck on the
"Reader Updating firmware now..."
Now run the Sony Updater you downloaded.
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