|07-10-2008, 01:49 AM||#1|
Join Date: Nov 2007
Device: Sony PRS-505, -600, -900, Kindle 2, Touch, PW1 (all gone), PW2, Voyage
My Reader is DEAD
I bought a PRS-505 in October of 2007, and in addition to the $300 for the Reader I have invested a MASSIVE amount of money in ebooks. This morning it was fully charged. I powered it down completely before putting it away (using the shut-down option). I took it out tonight and nothing will power it up again. I have babied this device! It is currently being charged just in case and the red charger light is on, but after 1 hour it is still completely dead.
I SPENT A LOT OF MONEY ON THIS PRODUCT!!!! I want Sony to replace it with a NEW unit at their expense. One in which the battery has been thoroughly tested. I have emailed them at customer service but I don't know where to go from here.
Can anyone offer some advice? Has this happened to others? How was it resolved this far after the purcahse?
|07-10-2008, 02:13 AM||#2|
I'm Super Kindle-icious
Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: K1, KTSO, KFHD7, KPW1
I don't have a Sony reader so I may not be of much help. I noticed recently Patricia, a long time MobileRead member and Sony owner wrote a post about recharging and resetting Sony Readers. Maybe her post will help you.
I hope you are able to get it up and running soon.
|07-10-2008, 07:55 AM||#3|
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Aura H2O, Sony PRS-650, Sony PRS-T1, nook STR, iPad 1, iPhone 5
Could be you just need to press the reset button on the back using a pin or small paperclip.
|07-10-2008, 12:44 PM||#4|
Join Date: Dec 2007
Location: Iowa, USA
Device: Nook Simple Touch
Try a reset, maybe try to charge via USB. Does your pc recognize the reader still and you can see your books?
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