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Old 02-13-2014, 02:32 AM   #1
pinky62
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Question problems with metadata download

hi i automatically update calibre whenever a new update is notified i have been having this problem for several months now that my metadata and covers download always fail. I was checking on site that some people have problems with update versions. what should i do i have app 6000 books dfficult to download for the last 1000 i have recently downloaded. Help pls
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Old 02-13-2014, 08:25 AM   #2
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Please provide more information so people can diagnose what the problem is. What version of calibre are you using, on what operating system? What sources do you have checked in Preferences for Metadata Download? For the books where Metadata Download fails, do you have clean title and author in Title and Author fields? How many books are you trying to download metadata for all at once?

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Old 02-14-2014, 04:02 AM   #3
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Quote:
Originally Posted by pinky62 View Post
hi i automatically update calibre whenever a new update is notified i have been having this problem for several months now that my metadata and covers download always fail. I was checking on site that some people have problems with update versions.
Folks with the problems you describe usually find that they do not have a problem with calibre's update. What they find is that their security software started blocking calibre after the update. Check to verify that your firewall and antivirus to see if calibre is allowed.
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