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Old 12-04-2013, 01:55 PM   #1
Hullywood
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Faulty PW2 screen?

I bought two kindle paperwhite 2013 models last week, one for my girlfriend and one for myself. Mine seems to have a screen fault and wondered If anyone has seen this before and if it is fixable at home or do I have to send it back?

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Last edited by Hullywood; 12-13-2013 at 02:17 AM. Reason: Added image
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Old 12-04-2013, 01:58 PM   #2
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...what is the screen in particular? Pin-holes (bright specks), excessive LED variances in the bottom of the screen, otherwise uneven lighting, dust inside the screen? All these are quite usual faults mentioned in fault reports online. Hard to say how common in total statistics, of course.

Kindle PW2 (and PW1), of course, seem quite controversial products known for a larger-than-usual variance between screen quality and all sorts of anomalies that people report all the time.

Usually none of the anomalies are in any way fixable at home. The best policy is contact the seller for replacement.
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Old 12-04-2013, 02:30 PM   #3
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Quote:
Originally Posted by fearindex View Post
...what is the screen in particular? Pin-holes (bright specks), excessive LED variances in the bottom of the screen, otherwise uneven lighting, dust inside the screen? All these are quite usual faults mentioned in fault reports online. Hard to say how common in total statistics, of course.

Kindle PW2 (and PW1), of course, seem quite controversial products known for a larger-than-usual variance between screen quality and all sorts of anomalies that people report all the time.

Usually none of the anomalies are in any way fixable at home. The best policy is contact the seller for replacement.
Thank you for your response, I have posted a photo of the issue above.
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Old 12-04-2013, 02:36 PM   #4
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The screen is misaligned. It's an mechanical assembly problem. Return it to Amazon.
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Old 12-04-2013, 03:20 PM   #5
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Ok will return to store. Thank you for all your responses! Much appreciated!
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Old 12-04-2013, 03:26 PM   #6
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Why was the photo removed? I want to see whats wrong lol
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Old 12-04-2013, 03:29 PM   #7
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Originally Posted by Belle2Be View Post
Why was the photo removed? I want to see whats wrong lol
Likely it was of the wrong dimensions for this site.

My feature request to administration would be that removed images would leave the image link intact. That would seem like a win-win situation.

It seems like a disservice to readers to remove the informative content of images entirely, just because displaying them in-line would break the layout.

Anyway, one more pet-peeve with PWs has been the tilted/crooked screens and screens misplaced inside the frame. I wonder if this was one of those.
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Old 12-04-2013, 03:50 PM   #8
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The screen is misplaced vertically within the frame, leaving a strip of light visible at the bottom.
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Old 12-04-2013, 10:40 PM   #9
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Quote:
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The screen is misplaced vertically within the frame, leaving a strip of light visible at the bottom.
That doesn't explain why the photo was removed. Like Belle2Be I would like to see what it looks like.
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Old 12-04-2013, 10:42 PM   #10
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The thread is worthless/useless without the photo. Whichever moderator that deleted the photo should be given a timeout.
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Old 12-05-2013, 03:49 AM   #11
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As the Posting Guidelines clearly state:

Quote:
Images included in posts must be no more than 600x600 pixels.
Images which violate this will be deleted, regardless of how meaningless a thread becomes without them. Anyone who doesn't want an image to be deleted simply has to obey the rules and it won't be.

Finally, a reminder that, as the Posting Guidelines also clearly state:

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...discussions or questions about the actions of the Moderating Team are not permitted on open forum. Moderation actions are confidential between the team and the member in question. If you have any questions about an action, please address them to the team or other member by Private Message.
Please take note of this.
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Old 12-05-2013, 04:34 AM   #12
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delete post

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Old 12-05-2013, 04:37 AM   #13
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Which part of "discussions or questions about the actions of the Moderating Team are not permitted on open forum" is it that you're failing to understand, Jon?
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Old 12-06-2013, 03:03 AM   #14
Hullywood
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I have re-uploaded the image.

Thank you.
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Old 12-06-2013, 03:38 AM   #15
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Thanks - it's now properly-sized for the forum.
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