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Old 04-07-2008, 12:21 AM   #1
Kingston
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Device: Kindle, Iliad v2 & v1,Gen 3 from NAEB, Sony PRS-505, Jetbook
Post USB Connection

I've got both the v1 and v2 Iliads. For the past week or so I've been having problems getting the device(s) to show up on my Mac. I've made sure I'm in Device Manager before connecting. Both devices have the latest firmware updates.

I've tried changing cables, changing Travel Hubs (I have 2 of the first version and 2 of the second) and everything else I can think of.

After a time, both devices start working again and show up fine in Mac Finder. Usually after about 45 minutes of waiting.

I also have a Kindle which works great all the time via USB so no problem with my Mac or USB port.

Any suggestions? Thanks in advance.
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Old 04-07-2008, 03:56 AM   #2
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Location: SW Tennessee
Device: Kindle, Iliad v2 & v1,Gen 3 from NAEB, Sony PRS-505, Jetbook
I 'think' I've solved the problem. I was hooking up the Iliad with the Kindle already attached via USB and the Kindle showing as a device (and a hard drive for the SD card).

Disconnecting the Kindle from the USB cable enabled the Iliad to be seen on the Mac Finder as a device.

It seems the Iliad must be connected first, followed by the Kindle.

Doing it the other way round blocks the Mac from recognizing the Iliad for some reason.

Has anyone else had this happen?
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Old 04-15-2008, 09:36 AM   #3
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This manufacturer of external hard drives recommends disconnecting the device before unplugging it:


Repeatedly inserting and removing a USB device may stop the USB port from responding:

Shutting Down SimpleDrive on Windows PCs
1. In the System Tray, double-click the Safely
Remove Hardware icon.
2. In the Safely Remove Hardware window
that appears, select SimpleDrive, then
click Stop.
3. When Windows notifies you that it is safe
to do so, unplug SimpleDrive from the
computer’s USB port.

Shutting Down SimpleDrive on Macintosh Computers
1. Double-click the SimpleDrive
desktop icon.
2. In the Finder window that appears,
click the SimpleDrive Eject button.
3. Unplug SimpleDrive from the
computer’s USB port.
Repeatedly inserting and removing a USB device may stop the USB port from responding.
Once the port is in this state, it will no longer recognize any USB device.

So I think this is advice to be followed when disconnecting the Iliad, Kindle, Gen 3 or Sony or whatever so that the USB port does not become corrupted.
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