Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > More E-Book Readers > Bookeen

Notices

Reply
 
Thread Tools Search this Thread
Old 04-08-2008, 06:44 AM   #1
HarryT
eBook Enthusiast
HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.
 
HarryT's Avatar
 
Posts: 64,776
Karma: 42802463
Join Date: Nov 2006
Location: UK
Device: Kindle Voyage, iPad Mini, iPhone 4, MS Surface Pro, N7
Firmware Update Delayed...

Just e-mailed Bookeen again and got the following reply:

Quote:
Dear Sir/Ms,

Our dev team is working hard on the coming update. Please note that it will
come soon but we don't know about the exact date.

We are very sorry for the delay.

Best regards,
Bookeen Support Team
Oh well, I guess one has to look at it rationally and say that it's better to release it when it's "right", but it is a disappointment
HarryT is online now   Reply With Quote
Old 04-08-2008, 06:49 AM   #2
diabloNL
Gadget Force®
diabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with othersdiabloNL plays well with others
 
diabloNL's Avatar
 
Posts: 705
Karma: 2733
Join Date: Jun 2006
Location: The Netherlands
Device: Sony PRS-300 + Cybook with funny screen :P
Why they don't communicate this through their blog. Would make it easier on them and better for us.
diabloNL is offline   Reply With Quote
 
Advertisement
Old 04-08-2008, 06:59 AM   #3
GeoffC
Chocolate Grasshopper ...
GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.
 
GeoffC's Avatar
 
Posts: 26,947
Karma: 17036296
Join Date: Mar 2008
Location: Scotland
Device: Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW
Quote:
Originally Posted by HarryT View Post
Oh well, I guess one has to look at it rationally and say that it's better to release it when it's "right", but it is a disappointment
At least they are still working on it and , you are so correct , it needs to be " right " ; especially given the ' brickbats ' they'd get from this forum ......
GeoffC is offline   Reply With Quote
Old 04-08-2008, 11:41 AM   #4
laborg
Zealot
laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.laborg has top level security clearance to Area 51.
 
Posts: 105
Karma: 94000
Join Date: Oct 2007
Location: Vienna
Device: Cybook Gen3
this is annoying...
laborg is offline   Reply With Quote
Old 04-08-2008, 11:49 AM   #5
cmbs
non-believer
cmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enough
 
Posts: 386
Karma: 713
Join Date: Dec 2007
Location: USA
Device: Cybook Gen 3, JetBook Lite
1. I see they have again given Harry important information, and in a timely manner. Pure coincidence, I'm sure.
2. It's only "late" because they give us dates that they then don't meet.
3. Of course they should be communicating through their blog, their website, or emails sent to everyone. The key here is communicate with their customers. It's ridiculous to have to keep coming to a third party site to get information.
4. Based on their prior performance, I'd say that it will not be "right" if/when it's released.
5. I still believe very strongly that if this update were a priority for them, it would have been done a long time ago.
cmbs is offline   Reply With Quote
Old 04-08-2008, 12:01 PM   #6
GeoffC
Chocolate Grasshopper ...
GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.
 
GeoffC's Avatar
 
Posts: 26,947
Karma: 17036296
Join Date: Mar 2008
Location: Scotland
Device: Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW
Take a deep breath , Christine .....
GeoffC is offline   Reply With Quote
Old 04-08-2008, 02:13 PM   #7
ProfJulie
Evangelist
ProfJulie has learned how to read e-booksProfJulie has learned how to read e-booksProfJulie has learned how to read e-booksProfJulie has learned how to read e-booksProfJulie has learned how to read e-booksProfJulie has learned how to read e-booksProfJulie has learned how to read e-books
 
ProfJulie's Avatar
 
Posts: 423
Karma: 890
Join Date: Dec 2007
Location: USA
Device: whatever
Thanks, Harry, for following up with Bookeen and posting their response here.
ProfJulie is offline   Reply With Quote
Old 04-08-2008, 02:26 PM   #8
HarryT
eBook Enthusiast
HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.
 
HarryT's Avatar
 
Posts: 64,776
Karma: 42802463
Join Date: Nov 2006
Location: UK
Device: Kindle Voyage, iPad Mini, iPhone 4, MS Surface Pro, N7
Quote:
Originally Posted by cmbs View Post
It's ridiculous to have to keep coming to a third party site to get information.
You don't have to. You're just as capable of writing to Bookeen and asking them questions as I am. I don't have any "inside track" to info at Bookeen, despite what you seem to think.
HarryT is online now   Reply With Quote
Old 04-08-2008, 02:31 PM   #9
cmbs
non-believer
cmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enough
 
Posts: 386
Karma: 713
Join Date: Dec 2007
Location: USA
Device: Cybook Gen 3, JetBook Lite
Quote:
Originally Posted by HarryT View Post
You don't have to. You're just as capable of writing to Bookeen and asking them questions as I am. I don't have any "inside track" to info at Bookeen, despite what you seem to think.
Or they could make the effort to get relevent information to all their customers in a timely manner. Don't you realize the difference it would make if they would?

Isn't it odd that you, I, others here are more concerned with getting useful information out to their customers than they are?

edit:
Matter of fact, it would take less time to make a blog post than it does to answer multiple emails, AND countless more people would have access to the information. It just doesn't make sense.

Last edited by cmbs; 04-08-2008 at 03:21 PM.
cmbs is offline   Reply With Quote
Old 04-09-2008, 12:57 PM   #10
Halk
Fanatic
Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.Halk ought to be getting tired of karma fortunes by now.
 
Halk's Avatar
 
Posts: 514
Karma: 469999
Join Date: Feb 2008
Location: Scotland
Device: Sony PRS-650 (PRS+ alpha - thanks Kartu!)
Quote:
Originally Posted by cmbs View Post
edit:
Matter of fact, it would take less time to make a blog post than it does to answer multiple emails, AND countless more people would have access to the information. It just doesn't make sense.
Right.
Halk is offline   Reply With Quote
Old 04-09-2008, 01:33 PM   #11
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 37,763
Karma: 18492088
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Sony Reader PRS-650, iPad, nook STR
I do have to agree that Bookeen under-utilizes their blog. It would be useful to post about what is going on instea dof people having to send email to find out.
JSWolf is offline   Reply With Quote
Old 04-09-2008, 02:06 PM   #12
HarryT
eBook Enthusiast
HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.HarryT ought to be getting tired of karma fortunes by now.
 
HarryT's Avatar
 
Posts: 64,776
Karma: 42802463
Join Date: Nov 2006
Location: UK
Device: Kindle Voyage, iPad Mini, iPhone 4, MS Surface Pro, N7
Quote:
Originally Posted by JSWolf View Post
I do have to agree that Bookeen under-utilizes their blog. It would be useful to post about what is going on instea dof people having to send email to find out.
I entirely agree!
HarryT is online now   Reply With Quote
Old 04-10-2008, 07:39 AM   #13
GeoffC
Chocolate Grasshopper ...
GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.GeoffC ought to be getting tired of karma fortunes by now.
 
GeoffC's Avatar
 
Posts: 26,947
Karma: 17036296
Join Date: Mar 2008
Location: Scotland
Device: Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW
Especially when they make statements such as
" We will definitely be more active on this blog and give you fresh news about Bookeen and Cybook Gen3 ..... "
GeoffC is offline   Reply With Quote
Old 04-10-2008, 09:17 AM   #14
Sparrow
Wizard
Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.Sparrow ought to be getting tired of karma fortunes by now.
 
Posts: 4,400
Karma: 1358102
Join Date: Nov 2007
Location: UK
Device: Palm TX, CyBook Gen3
Quote:
Originally Posted by GeoffC View Post
Especially when they make statements such as
" We will definitely be more active on this blog and give you fresh news about Bookeen and Cybook Gen3 ..... "
A promise they can have no excuse (other than incompetence) for not keeping .
Sparrow is offline   Reply With Quote
Old 04-10-2008, 09:42 AM   #15
cmbs
non-believer
cmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enoughcmbs will become famous soon enough
 
Posts: 386
Karma: 713
Join Date: Dec 2007
Location: USA
Device: Cybook Gen 3, JetBook Lite
Or a complete lack of concern for the customer's experience.
cmbs is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Firmware Update Instructions and the latest Firmware Versions mitchwah Ectaco jetBook 110 08-02-2013 04:33 PM
Firmware Update 2.5 Update Delayed jxh11215 Amazon Kindle 50 06-11-2010 05:56 PM
Delayed firmware update due to legal dispute? Prospect Bookeen 78 10-29-2009 02:31 PM
What would you like to see in a firmware update? pdurrant Bookeen 69 10-31-2008 11:55 AM
STAReBOOK firmware update delayed! CommanderROR Netronix 29 12-03-2007 09:26 AM


All times are GMT -4. The time now is 12:48 PM.


MobileRead.com is a privately owned, operated and funded community.