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Old 09-12-2013, 07:34 PM   #31
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Mary, my Glo and Aura HD were both shipped by Canada Post. I could track them from the Canada Post website until they went through customs, and from then on through USPS tracking. As I stated in my last post, they both took about 3 days to get here (Minnesota US) from Canada. I got separate shipping notices after the invoices with tracking numbers. HTH!
Thanks! I'm in OK, so hopefully next week sometime I will have my Aura. Very exciting

Mary
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Old 09-12-2013, 08:10 PM   #32
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I pre-ordered my Kobo Aura on August 29th, and almost immediately received a confirmation message. Kobo placed a pending charge on my card for the full amount right away, but it disappeared on September 1st. I received an invoice approximately two hours ago ago. I checked my card, and sure enough the pending charge from Kobo is back. Wee!
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Old 09-12-2013, 08:17 PM   #33
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Just got a shipping confirmation for my Kobo Aura. Shipping to U.S. (California). Woo-hoo!
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Old 09-12-2013, 09:33 PM   #34
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Originally Posted by selina4books View Post
so maybe it's in a big ole stack of Auras ready to cross the border into the US right now.
Could be ...

I too ordered on Aug 28, and received an invoice in the email a little while ago, and my card again shows the full price is pending.
10-14 day free shipping
No tracking number given.
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Old 09-12-2013, 11:50 PM   #35
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Originally Posted by SWCaffeinated View Post
Just got a shipping confirmation for my Kobo Aura. Shipping to U.S. (California). Woo-hoo!
Congrats! Do you remember what day you placed your pre-order on? I'm wondering if it's first come, or random.
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Old 09-12-2013, 11:56 PM   #36
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I ordered on the 10th.. just chatted with customer support and they said mine is scheduled to ship out on the 16th (monday)
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Old 09-13-2013, 02:06 AM   #37
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Congrats! Do you remember what day you placed your pre-order on? I'm wondering if it's first come, or random.
August 29th.
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Old 09-13-2013, 02:18 AM   #38
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August 29th.
Thanks! I ordered mine on the 30th. Nothing yet.
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Old 09-13-2013, 02:41 PM   #39
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Originally Posted by TheBard View Post
Could be ...

I too ordered on Aug 28, and received an invoice in the email a little while ago, and my card again shows the full price is pending.
10-14 day free shipping
No tracking number given.
I ordered from Kobo yesterday and received an invoice a few minutes ago via email.
No tracking number either.
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Old 09-13-2013, 04:15 PM   #40
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As I said earlier, I ordered on the 30th. I haven't received a tracking number yet, but I just got a text from my bank asking me to confirm a 163.30 transaction, today, at a book store. Which just so happened to be the full sum of my aura purchase. So I'm going to assume that it's shipping today, as they said on the site that the card won't be charged until it ships.
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Old 09-13-2013, 04:21 PM   #41
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I chatted with a customer rep online and he said that the Aura should start shipping to the UK on Sept. 16th. Transit time will be 3 weeks, he said. I guess if that timeframe is true, that the UK shipments do not originate in the UK.
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Old 09-13-2013, 04:47 PM   #42
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I chatted with a customer rep online and he said that the Aura should start shipping to the UK on Sept. 16th. Transit time will be 3 weeks, he said. I guess if that timeframe is true, that the UK shipments do not originate in the UK.
They must be coming on a slow boat from China at that rate.....

If I'd pre-ordered I'd be just a little disappointed that I was going to have to wait until October for it to arrive. Guess that explains why they aren't going to be available to buy in shops until October though.

Last edited by soulfuldog; 09-13-2013 at 04:49 PM.
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Old 09-13-2013, 05:11 PM   #43
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I chatted with a customer rep online and he said that the Aura should start shipping to the UK on Sept. 16th. Transit time will be 3 weeks, he said. I guess if that timeframe is true, that the UK shipments do not originate in the UK.
That sounds terribly disappointing, I'm so glad I haven't ordered yet. I'm also wondering about import duties? After all, the UK ordering page did have asterisks against the price, which then said that taxes may be added.

Maybe Kobo should have taken a leaf out of Apple's book, launch day the same in many countries, and 10 days between announcement and having the device in your hand. From what I've been reading on these forums, Kobo have lost quite a few sales to other makes of ereader, just by giving people so much time to research and read before being able to try and buy.
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Old 09-13-2013, 05:24 PM   #44
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Got a second invoice notice, still no shipping confirmation *sadpanda*
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Old 09-13-2013, 08:22 PM   #45
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Got a second invoice notice, still no shipping confirmation *sadpanda*
Me too. Still no shipping notice or tracking number but a pending charge on my credit card is back. Kind of expected them to be shipped the 11th.
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