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Old 08-27-2013, 08:30 AM   #1
Obaid
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Device: Onyx Boox M92 - Black Edition
Unhappy stylus pen is crashes on M92 Black Pearl

hello

I have Onyx BOOX M92 Black Pearl, I buy it from Amazon two months ago, and I want to update the Onyx, because the pen is crashes .

I tested this update (M92.update-20130717.zip), but the (Onyx BOOX M92 Black Pearl) not support .

The only update that support is (Version 1.8 20130407)
But does not fix the problems of stylus pen.

pleas help me.
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Old 08-27-2013, 04:58 PM   #2
Obaid
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Posts: 2
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Join Date: Aug 2013
Device: Onyx Boox M92 - Black Edition
Unhappy stylus pen is crashes on M92 Black Pearl


Last edited by Alexander Turcic; 08-27-2013 at 06:07 PM. Reason: approved post
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Old 08-30-2013, 08:49 AM   #3
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Quote:
Originally Posted by Obaid View Post
hello

I have Onyx BOOX M92 Black Pearl, I buy it from Amazon two months ago, and I want to update the Onyx, because the pen is crashes .

I tested this update (M92.update-20130717.zip), but the (Onyx BOOX M92 Black Pearl) not support .

The only update that support is (Version 1.8 20130407)
But does not fix the problems of stylus pen.

pleas help me.
In first step I would suggest you to try out to update your device using the MFG tool.
https://dl.dropboxusercontent.com/u/...50_UPDATER.rar

Please read the user guide inside of the file. It is important to connect your device to your PC properly (as a HID compliant device).

If it does not help then either stylus or touch panel could get malfunction and your device must be send to your vendor for warranty service. In this case please contact your vendor (it is the Polish company Artatech ).
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