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Old 07-06-2013, 05:21 PM   #1
galvatron20
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keyboard crash/boot

Hi there all. I've got a Kindle Keyboard, which I've had for around 18 months. It's worked fine in all that time and I've had no issues. I've only had a small amount of books on this. In the last 48 hours it updated itself to 3.4 since then it's started to crash all the time. Sometimes it won't even turn a page.

I have done the old restart and after this it freezes instantly on the 'home' page.

After this I deleted all the books, still the same.

I then did a restore to factory settings and it's still the same (but still says it's 3.4)

Can anyone help or suggest anything?

Thanks, Galvatron.
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Old 07-06-2013, 06:32 PM   #2
pidgeon92
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Did you jailbreak or hack the Kindle?
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Old 07-06-2013, 06:44 PM   #3
galvatron20
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Originally Posted by pidgeon92 View Post
Did you jailbreak or hack the Kindle?

No, I've never altered anything at all on it.
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Old 07-07-2013, 03:18 AM   #4
HarryT
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I'd suggest contacting Kindle CS.
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Old 07-07-2013, 05:08 AM   #5
galvatron20
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Won't they just suggest I buy a new one as it's well past its guarantee date.

Is there no way to roll back the firmware to its original version?
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Old 07-07-2013, 05:19 AM   #6
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Kindle CS are extremely helpful - you have absolutely nothing to lose by speaking to them. They may very well be able to solve your problem.

You'd need to ask about rolling back the firmware in the "Developer's Corner" sub-forum.
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