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Old 02-18-2008, 10:39 AM   #1
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Bookeen Shipping to NAEB on the 19th

Our CEO just got off the phone with Bookeen and they will be shipping to us via FedEx tomorrow. To make up for the delay they are including a 2GB SD card instead of the 1GB at no extra charge. We should be able to start shipping out to our customers on Monday the 25th at the latest. That is provided we don't have any problems with customs.
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Old 02-18-2008, 10:44 AM   #2
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What about shipping replacement units for people waiting for replacement units via warranty? Are they getting sorted out before ANY new units get shipped for purchase? And what of the stolen units? What sort of priority is Bookeen placing on shipments?
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Old 02-18-2008, 11:41 AM   #3
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I don't think the NAEB folks are in a position to answer those questions, Jon!
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Old 02-18-2008, 01:02 PM   #4
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Any idea when you'll be able to start accepting credit card orders?
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Old 02-18-2008, 01:24 PM   #5
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This is super news! I've been checking several times a day, hoping to see just such an announcement. Woohoo!

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Old 02-18-2008, 01:33 PM   #6
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I don't think the NAEB folks are in a position to answer those questions, Jon!
I'm just hoping that Bookeen is doing right by the people who need repair replacement units which should have a higher priority then new units.
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Old 02-18-2008, 02:48 PM   #7
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I'm just hoping that Bookeen is doing right by the people who need repair replacement units which should have a higher priority then new units.

I agree! (Of course, I'm saying this as a 'satisfied' replacement customer. But I note it took more than a month for them to send the replacement.) However, many of our customers have paid for their units already and shouldn't have their units delayed either. As for *new* customers, yep, they should go to the back of the line.

Derek
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Old 02-18-2008, 04:05 PM   #8
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Our CEO just got off the phone with Bookeen and they will be shipping to us via FedEx tomorrow. To make up for the delay they are including a 2GB SD card instead of the 1GB at no extra charge. We should be able to start shipping out to our customers on Monday the 25th at the latest. That is provided we don't have any problems with customs.
This is the post I have been waiting to read since December 31st!!! The day I ordered my unit!

Good Job and Long live NAEB
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Old 02-20-2008, 10:20 AM   #9
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Here are some pictures of the shipment that just came in.

http://naebllc.com/phpBB/viewtopic.php?p=592#592
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Old 02-20-2008, 11:18 AM   #10
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Here are some pictures of the shipment that just came in.

http://naebllc.com/phpBB/viewtopic.php?p=592#592
Thanks very much for the update.

- Anxiously waiting.
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Old 02-20-2008, 12:27 PM   #11
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Great!!!

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Here are some pictures of the shipment that just came in.

http://naebllc.com/phpBB/viewtopic.php?p=592#592
You mean that our looooong wait for our ordered Cybooks is nearly over

Robert (original Store Order #18, replacement Store Order #132)
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Old 02-20-2008, 12:44 PM   #12
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Wonderful news!
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Old 02-20-2008, 08:49 PM   #13
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Cybook finally en route!!

Just got the UPS notification that (hopefully, but then again, who knows?) my NAEB Cybook is scheduled to arrive the 22nd (Friday)! Looks like the shipment is finally on its last lap!
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Old 02-20-2008, 09:23 PM   #14
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Just got the UPS notification that (hopefully, but then again, who knows?) my NAEB Cybook is scheduled to arrive the 22nd (Friday)! Looks like the shipment is finally on its last lap!
Imarie, what order number were you? Mine was 78. Just wondering how long I'll be waiting.
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Old 02-20-2008, 11:18 PM   #15
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Just got the UPS notification that (hopefully, but then again, who knows?) my NAEB Cybook is scheduled to arrive the 22nd (Friday)! Looks like the shipment is finally on its last lap!
I'm not sure how accurate that is, I just finished entering it into the system. They won't even get to UPS until tomorrow.

I'm Planning on doing UPS International tomorrow with shipping Friday.

On that note, for everyone who shipped USPS there will be a slight delay, the Post Office still hasn't delivered the boxes I ordered. At worst, I will go raid the regional Post Office Saturday and ship Monday.

Jim
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