Sansa Clip Zip for Overdrive - licencing issues - HELP!! - Page 3

xendula · 02-24-2013, 11:41 PM

aaargh! The Clip Zip isn't being detected by my PC any more, see attached screenshot of error message. (This is the only device I have been connecting to my computer in the past days.)
I tried changing the USB setting on the device - none of them made a difference, removing the memory card, doing a factory reset (does not seem to work at all), restarting the Clip Zip and my computer - all to no avail.

I am starting to despair - has anyone had this happen before?

I can't even reinstall the firmware since my computer won't detect it.

Blossom · 02-24-2013, 11:57 PM

Quote:

Originally Posted by xendula

aaargh! The Clip Zip isn't being detected by my PC any more, see attached screenshot of error message. (This is the only device I have been connecting to my computer in the past days.)
I tried changing the USB setting on the device - none of them made a difference, removing the memory card, doing a factory reset (does not seem to work at all), restarting the Clip Zip and my computer - all to no avail.

I am starting to despair - has anyone had this happen before?

I can't even reinstall the firmware since my computer won't detect it.

Either a defective player or cable.

You could try a different USB port but it sounds like something is broken.

From Sansa Support

If you have Win 7 Try:
From Sansa's Clip Zip Forum

tubemonkey · 02-25-2013, 04:34 AM

I've never used the sleep timer, because I generally use my Clip Zip when away from home. Most of my home listening is done on my iPod.

xendula · 02-25-2013, 07:54 AM

Quote:

Originally Posted by Blossom

Either a defective player or cable.

You could try a different USB port but it sounds like something is broken.

From Sansa Support

If you have Win 7 Try:
From Sansa's Clip Zip Forum

Thank you, Blossom. I'll try to exchange it, but now I am really bummed out.

tubemonkey · 02-25-2013, 07:59 AM

Quote:

Originally Posted by xendula

Thank you, Blossom. I'll try to exchange it, but now I am really bummed out.

Don't dishearten, lemons exist in all products. I have two Clip Zips and two Clip+s and have never had any problems with them (outside of a clock error I mentioned above on one of my Zips).

The Clips are great products. Exchange yours and try again.

xendula · 02-25-2013, 08:52 AM

^ Yes, I'll give it another try with a replacement device.

new · 02-25-2013, 11:54 AM

Quote:

Originally Posted by xendula

^ Yes, I'll give it another try with a replacement device.

Did you have it on Autodetect? That is what mine is set to. I also have two zips on a W7 and I remember it saying (computer) installing drivers or something and I thought what????

Did you shut down your computer and start again? Just a silly suggestion the IS&T always use to tell me at work.

I hope yours fixes itself or exchange it. It is the best I have found for .wma audiobooks.

Did you update your firmware? Another silly suggestion. One zip was updated, the other one wasn't.

By the way the album art only works on the internal drive, not on the external card. Does anyone know how to make it work?

xendula · 02-25-2013, 04:43 PM

Yes, yes and yes, I tried all the above, and none of them are silly questions.

Blossom · 02-25-2013, 05:01 PM

Quote:

Originally Posted by new

Did you have it on Autodetect? That is what mine is set to. I also have two zips on a W7 and I remember it saying (computer) installing drivers or something and I thought what????

Did you shut down your computer and start again? Just a silly suggestion the IS&T always use to tell me at work.

I hope yours fixes itself or exchange it. It is the best I have found for .wma audiobooks.

Did you update your firmware? Another silly suggestion. One zip was updated, the other one wasn't.

By the way the album art only works on the internal drive, not on the external card. Does anyone know how to make it work?

No as far as I know on WMA Album art will not work on a SD Card. I don't know why but that's just the way it works. Not a big deal though it's just a small pic.

SeaBookGuy · 03-06-2013, 01:32 AM

To get album art to show: try adding a .jpeg of the art labeled "cover" to the folder after transferring the files, but before starting up (refreshing the media on) the Clip.

02-24-2013, 11:41 PM	#31
xendula eBookworm Posts: 1,576 Karma: 2692000 Join Date: Aug 2005 Location: Germany / USA Device: Kindle 4B/K~ iPad3 ~ Nexus 7 ~ Kindle Paperwhite	aaargh! The Clip Zip isn't being detected by my PC any more, see attached screenshot of error message. (This is the only device I have been connecting to my computer in the past days.) I tried changing the USB setting on the device - none of them made a difference, removing the memory card, doing a factory reset (does not seem to work at all), restarting the Clip Zip and my computer - all to no avail. I am starting to despair - has anyone had this happen before? I can't even reinstall the firmware since my computer won't detect it. Attached Thumbnails __________________ They must have used multicolor LED's and finally realized it. ~ S. attempting to explain the colorful blobs on Kindle Paperwhite screens.

02-25-2013, 08:52 AM	#36
xendula eBookworm Posts: 1,576 Karma: 2692000 Join Date: Aug 2005 Location: Germany / USA Device: Kindle 4B/K~ iPad3 ~ Nexus 7 ~ Kindle Paperwhite	^ Yes, I'll give it another try with a replacement device. __________________ They must have used multicolor LED's and finally realized it. ~ S. attempting to explain the colorful blobs on Kindle Paperwhite screens.

02-25-2013, 04:43 PM	#38
xendula eBookworm Posts: 1,576 Karma: 2692000 Join Date: Aug 2005 Location: Germany / USA Device: Kindle 4B/K~ iPad3 ~ Nexus 7 ~ Kindle Paperwhite	Yes, yes and yes, I tried all the above, and none of them are silly questions. __________________ They must have used multicolor LED's and finally realized it. ~ S. attempting to explain the colorful blobs on Kindle Paperwhite screens.

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02-25-2013, 04:34 AM	#33
tubemonkey monkey on the fringe Posts: 11,746 Karma: 59965103 Join Date: May 2010 Device: K4S, Clip Zip, SGP4, iPt4, Nexus7, FireHD8.9	I've never used the sleep timer, because I generally use my Clip Zip when away from home. Most of my home listening is done on my iPod.

03-06-2013, 01:32 AM	#40
SeaBookGuy Can one read too much? Posts: 1,721 Karma: 1059655 Join Date: Aug 2010 Location: Seattle, USA Device: Sony 650	To get album art to show: try adding a .jpeg of the art labeled "cover" to the folder after transferring the files, but before starting up (refreshing the media on) the Clip.


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