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Old 03-02-2013, 02:52 PM   #1
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Angry Screen savers do not show up on K4 NT

I just unsubscribed from Special Offers on my Kindle. I would assume the default screen savers would then be displayed when the device goes to sleep. But my screen is blank. I reseted my Kindle to factory defaults and that didn't work either. How can I fix this? Is there a way to completely restore the device?
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Old 03-02-2013, 03:26 PM   #2
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I'd get in touch with Kindle Customer Service. I recall other people having similar problems after unsubscribing which CS was able to resolve.

If you are in the US:

Amazon Kindle customer service (1-866-321-8851)
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Old 03-02-2013, 04:46 PM   #3
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Originally Posted by pidgeon92 View Post
I'd get in touch with Kindle Customer Service. I recall other people having similar problems after unsubscribing which CS was able to resolve.

If you are in the US:

Amazon Kindle customer service (1-866-321-8851)

Called them up. They were no help. They said it was because my device was derigstered. The only reason that's the case is because I factory reset it and didn't log back in to see if they show up then. So I tried it anyway and yeah it didn't work. Still a blank screen. She says the device shouldn't show anything because I took that feature away when I unsubscribed from the SO. That doesn't make any sense. I just want my wallpapers back. It's why I unsubscribed in the first place!
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Old 03-02-2013, 05:24 PM   #4
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Call again and talk to someone else.
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Old 03-05-2013, 12:19 AM   #5
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Call again and talk to someone else.
So I stumped their technical support. They couldn't help me. They're sending me out a replacement unit.
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