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Old 02-21-2013, 07:30 PM   #16
TechniSol
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My Glo finally started picking up that an upgrade was available last night. It locked up last night at 100% downloaded, so I thought I'd try the public library's internet tonight.

1st attempt, same as last night.

2nd attempt, just a few minutes ago, some delay at 100%, but then updated without issue.

So maybe the files Murg reported changed made a difference. Yay! uh, Yea?

Last edited by TechniSol; 02-21-2013 at 08:00 PM.
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Old 02-22-2013, 06:42 AM   #17
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So maybe the files Murg reported changed made a difference. Yay! uh, Yea?
Maybe, maybe not.

Apparently, I used the safe way to load the firmware, I sideloaded it.

Some reports are perculating that the changes to the firmware don't (may not?) address this issue.
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Old 02-22-2013, 09:01 AM   #18
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still freezes over wifi (even after waiting 5 minutes to see if it did something after 100%, but nope)...and just like that other person had happen, the desktop app doesn't say there's an update to install. going to try the developer link.
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Old 02-22-2013, 09:13 AM   #19
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i was able to update using the .zip file from the developer's corner. weird :/

when i went into the .kobo folder on my kobo, i noticed there was a file called "kobo-update-2.4.0.zip"...it was there from my failed wifi attempts. should i just delete that file now that 2.4.0 is already installed?
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Old 02-22-2013, 12:57 PM   #20
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Quote:
Originally Posted by justywusty View Post
i was able to update using the .zip file from the developer's corner. weird :/

when i went into the .kobo folder on my kobo, i noticed there was a file called "kobo-update-2.4.0.zip"...it was there from my failed wifi attempts. should i just delete that file now that 2.4.0 is already installed?
It's safe to delete. Won't bother with the request for file information -- see my reply to your other post.

It's deja vu all over again...

Regards,
David
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Old 02-22-2013, 03:16 PM   #21
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Quote:
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The firmware upgrade should have been copied into the .kobo directory located in the root of the Kobo's internal storage and not directly into the root. The fun on a Macintosh is that it hides folders with names starting with a . so you need to jump through some hoops to locate the folder.

You can check the URL below for a bit of help:

http://support.apple.com/kb/ta20623?viewlocale=en_us

Regards,
David
Or, just mount your KOBOeReader, and from the finder, go to the menu: Go -> "Go to folder..." Type in: /Volumes/KOBOeReader/.kobo ...and hit "Go."

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It's funny.... I tend to do a lot of the file manipulation on my Kobo from the Windows command line. I often wonder why Mac users don't do this as well; a simple "cd .kobo" will work regardless of the directory being hidden, or a "cp some_file .kobo"
Because, dragging and dropping from the Finder is a lot faster, if you know how to quickly view a hidden file. And, if you don't know how to quickly view a hidden file, you probably also don't know how to use the terminal or which commands to use to copy stuff over from the terminal.

Quote:
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i was able to update using the .zip file from the developer's corner. weird :/

when i went into the .kobo folder on my kobo, i noticed there was a file called "kobo-update-2.4.0.zip"...it was there from my failed wifi attempts. should i just delete that file now that 2.4.0 is already installed?
Hah, so it seems like the freeze after the download via Wifi is due to the device having trouble unpacking the zip file...?
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Old 02-22-2013, 04:32 PM   #22
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And, if you don't know how to quickly view a hidden file, you probably also don't know how to use the terminal or which commands to use to copy stuff over from the terminal.
I know ... it's just that so SO often I see people asking questions or looking for ways to do things via the GUI that could be done so much easier from the command line.
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Old 02-23-2013, 12:56 AM   #23
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I have this exact same problem and I have not been able to update the software. It gets stuck through WIFI and the Kobo Desktop!
What should I do?
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Old 02-23-2013, 06:28 AM   #24
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I have this exact same problem and I have not been able to update the software. It gets stuck through WIFI and the Kobo Desktop!
What should I do?
You could manually update it. I think the problem is somewhere with the unzipping of the file. In any case, adding the unzipped files has always worked so far:

Here's the Glo's 2.4.0 and here's instructions.
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Old 02-23-2013, 10:45 PM   #25
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Mine also worked on second try after freezing at 100% downloaded the first time (wifi). Weird.
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Old 02-23-2013, 11:07 PM   #26
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I had the same problem three tries and rest sets .
Took out SD CARD and tried and it loaded with no problem.

Why I don't know
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Old 02-25-2013, 07:37 PM   #27
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Mine also worked on second try after freezing at 100% downloaded the first time (wifi). Weird.
Might as well chime in. In last 48 hours, my Glo downloaded new software (wifi) and froze after indicator hit 100%.

Did a pinhole reset, re-tried same process (wifi), and all went well.
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Old 02-25-2013, 09:51 PM   #28
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Hah, so it seems like the freeze after the download via Wifi is due to the device having trouble unpacking the zip file...?
Nah, just not cleaning up after itself when it crashes probably.
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Old 02-28-2013, 01:37 AM   #29
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I'm beginning to think this is just another undocumented feature of the new firmware designed to release the user from having to answer yet another "Are you really sure you want to do this?" prompt... At least the first time around.
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Old 02-28-2013, 02:08 PM   #30
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I'm beginning to think this is just another undocumented feature of the new firmware designed to release the user from having to answer yet another "Are you really sure you want to do this?" prompt... At least the first time around.
Ha...
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