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Old 02-15-2013, 12:51 PM   #1
Byron27
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BrailleNote Apex giving error on EPUB from InDesign CS6

Hello All,
I have been working with a publisher to get some books done in EPUB format. She uses InDesign CS6 on her Mac to make the books and saves them to EPUB 2.0. She sent us a book she did a while back when she was still on CS5, and it worked perfectly on our BrailleNote Apex. Now that she's on CS6, we get errors on books she has recently generated. The error is "The dependency, group or policy has failed to start." I tried using Sigil to remove fonts and stylesheets, but that didn't work. I downloaded a few different EPUB files from different sources and I have found that the Google free e-books in EPUB format always work, but many others don't. Can anyone give me some pointers on where to look on solving this problem.
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Old 02-16-2013, 08:27 AM   #2
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Quote:
She uses InDesign CS6 on her Mac to make the books and saves them to EPUB 2.0
Very poor workflow choice. CS is not intended to produce good eBooks. Anyway...

Quote:
Can anyone give me some pointers on where to look on solving this problem.
I suggest to first check whether the produced EPUB files are valid, according to the IDPF specs. There is a free validator at http://code.google.com/p/epubcheck/

Then, try a differential analysis of an EPUB file that works on that device/app and another one that does not work. Check for OPF and NCX structural differences. If even this does not succeed, inspect the XHTML page source code, for "strange" elements (frames? javascript stuff? strange unicode chars?)
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Old 02-16-2013, 02:45 PM   #3
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Assuming you're reading this on the same machine you used to generate it, that error sounds more like the reader is nonfunctional because it depended on some component in CS5 that is now failing to launch.

Try manually launching the EPUB reader that BrailleNote uses (e.g. Adobe Reader) and see if it launches correctly, crashes, or requires you to grant permission in some way.

If that doesn't fix the problem (or at least help you identify what the problem is), then I suspect you'll need to get help from the BrailleNote folks, as this does not sound like a content error.
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Old 02-18-2013, 09:59 AM   #4
Byron27
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Okay, so I ran the epubcheck validator on the 2 books, I've renamed my book to book1.epub for confidentiality, book2.epub is A Princess of Mars from Gooogle's free e-book program. From this point on they will be referred to as book1 and book2.

Here is the output of book1, which said there were no errors.

http://pastebin.com/TbiqaHpF

Here's the output of book2, which does seem to have errors BUT works fine in the BrailleNote.

http://pastebin.com/DJdt1wgA

The BrailleNote is a Windows Mobile device that uses its own layover called Keysoft. It has its own Book Reader software as well. I know very little about the inner workings of the BrailleNote Apex as I personally don't own one. I also haven't been able to acquire any other braille note taker to determine if this is a problem with BrailleNote or a problem with braille note takers in general. The BrailleNote Apex documentation says it will play EPUB unprotected files and as far as I know this file is unprotected however I do see an encryption file in the META-INF folder, here's what it says. I tried taking this file out but no luck. Also, not all of the books we've done have this encryption file but they still don't work properly in the BrailleNote.

Thanks everyone, hope someone out there has an idea of how to fix this problem.
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Old 02-18-2013, 10:00 AM   #5
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Encryption

I forgot to post the link to the encryption file, here's what it says.

http://pastebin.com/7kLtxv2K
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Old 02-18-2013, 12:00 PM   #6
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Device: BrailleNote Apex or other accessible devices
Directory structure of book1.epub

Book 1 DIR output

Directory of C:\EPUB\book1

02/18/2013 10:46 AM <DIR> .
02/18/2013 10:46 AM <DIR> ..
02/18/2013 10:46 AM <DIR> META-INF
12/26/2012 11:57 AM 20 mimetype
02/18/2013 10:53 AM <DIR> OEBPS
1 File(s) 20 bytes
4 Dir(s) 21,766,012,928 bytes free

Directory of C:\EPUB\book1\META-INF

02/18/2013 10:46 AM <DIR> .
02/18/2013 10:46 AM <DIR> ..
12/26/2012 11:57 AM 266 container.xml
12/26/2012 11:57 AM 2,152 encryption.xml
2 File(s) 2,418 bytes
2 Dir(s) 21,766,008,832 bytes free


Directory of C:\EPUB\book1\OEBPS

02/18/2013 10:53 AM <DIR> .
02/18/2013 10:53 AM <DIR> ..
12/26/2012 11:57 AM 28,447 content.opf
12/26/2012 11:57 AM 292 CoverImage.xhtml
02/18/2013 10:46 AM <DIR> css
02/18/2013 10:46 AM <DIR> font
02/18/2013 10:46 AM <DIR> image
12/26/2012 11:57 AM 564 TITLE-REMOVED-1.xhtml
(there are 90 xhtml files in here with the title and a number)
12/26/2012 11:57 AM 20,696 toc.ncx
94 File(s) 698,709 bytes
5 Dir(s) 21,766,078,464 bytes free
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Old 02-18-2013, 12:08 PM   #7
Byron27
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Device: BrailleNote Apex or other accessible devices
Directory structure of book2.epub

Directory of C:\EPUB\book2

02/18/2013 10:45 AM <DIR> .
02/18/2013 10:45 AM <DIR> ..
02/18/2013 10:45 AM <DIR> META-INF
02/15/2013 09:04 AM 20 mimetype
02/18/2013 10:45 AM <DIR> OEBPS
1 File(s) 20 bytes
4 Dir(s) 21,765,718,016 bytes free

Directory of C:\EPUB\book2\META-INF

02/18/2013 10:45 AM <DIR> .
02/18/2013 10:45 AM <DIR> ..
02/15/2013 09:04 AM 250 container.xml
1 File(s) 250 bytes
2 Dir(s) 21,250,076,672 bytes free

Directory of C:\EPUB\book2\OEBPS

02/18/2013 10:45 AM <DIR> .
02/18/2013 10:45 AM <DIR> ..
02/18/2013 10:45 AM <DIR> content
02/18/2013 10:45 AM <DIR> data
02/15/2013 09:04 AM 6,968 volume.opf
02/15/2013 09:04 AM 602,154 _toc_ncx_.ncx
2 File(s) 609,122 bytes
4 Dir(s) 21,249,519,616 bytes free

Directory of C:\EPUB\book2\OEBPS\content

02/18/2013 10:45 AM <DIR> .
02/18/2013 10:45 AM <DIR> ..
02/15/2013 09:04 AM 7,424 content-0011.xml
02/15/2013 09:04 AM 15,396 content-0012.xml
02/15/2013 09:04 AM 27,561 content-0013.xml
02/15/2013 09:04 AM 17,565 content-0014.xml
02/15/2013 09:04 AM 27,264 content-0015.xml
02/15/2013 09:04 AM 22,949 content-0016.xml
02/15/2013 09:04 AM 16,686 content-0017.xml
02/15/2013 09:04 AM 17,714 content-0018.xml
02/15/2013 09:04 AM 20,690 content-0019.xml
02/15/2013 09:04 AM 20,908 content-0020.xml
02/15/2013 09:04 AM 15,698 content-0021.xml
02/15/2013 09:04 AM 35,362 content-0022.xml
02/15/2013 09:04 AM 26,604 content-0023.xml
02/15/2013 09:04 AM 21,205 content-0024.xml
02/15/2013 09:04 AM 26,520 content-0026.xml
02/15/2013 09:04 AM 35,481 content-0027.xml
02/15/2013 09:04 AM 31,797 content-0028.xml
02/15/2013 09:04 AM 36,980 content-0030.xml
02/15/2013 09:04 AM 29,430 content-0031.xml
02/15/2013 09:04 AM 17,479 content-0032.xml
02/15/2013 09:04 AM 19,355 content-0033.xml
02/15/2013 09:04 AM 34,811 content-0035.xml
02/15/2013 09:04 AM 37,159 content-0036.xml
02/15/2013 09:04 AM 39,740 content-0037.xml
02/15/2013 09:04 AM 24,941 content-0038.xml
02/15/2013 09:04 AM 29,339 content-0039.xml
02/15/2013 09:04 AM 20,690 content-0040.xml
02/15/2013 09:04 AM 25,917 content-0041.xml
02/15/2013 09:04 AM 23,316 content-0042.xml
02/15/2013 09:04 AM 12,706 content-0054.xml
02/15/2013 09:04 AM 6,693 content-0055.xml
31 File(s) 745,380 bytes
2 Dir(s) 21,249,404,928 bytes free

Directory of C:\EPUB\book2\OEBPS\data

02/18/2013 10:45 AM <DIR> .
02/18/2013 10:45 AM <DIR> ..
02/15/2013 09:04 AM 34,206 content-0001.jpg
02/15/2013 09:04 AM 47,456 content-0002.jpg
02/15/2013 09:04 AM 1,487 content-0003.png
02/15/2013 09:04 AM 1,387 content-0004.png
02/15/2013 09:04 AM 1,476 content-0005.png
02/15/2013 09:04 AM 1,529 content-0006.png
02/15/2013 09:04 AM 106,015 content-0007.jpg
02/15/2013 09:04 AM 21,858 content-0008.png
02/15/2013 09:04 AM 11,439 content-0009.png
02/15/2013 09:04 AM 2,868 content-0010.png
02/15/2013 09:04 AM 125,360 content-0025.jpg
02/15/2013 09:04 AM 103,390 content-0029.jpg
02/15/2013 09:04 AM 96,891 content-0034.jpg
02/15/2013 09:04 AM 70,030 content-0043.png
02/15/2013 09:04 AM 88,633 content-0044.png
02/15/2013 09:04 AM 72,968 content-0045.png
02/15/2013 09:04 AM 63,112 content-0046.png
02/15/2013 09:04 AM 54,593 content-0047.png
02/15/2013 09:04 AM 61,472 content-0048.png
02/15/2013 09:04 AM 69,015 content-0049.png
02/15/2013 09:04 AM 68,466 content-0050.png
02/15/2013 09:04 AM 5,966 content-0051.png
02/15/2013 09:04 AM 98,544 content-0052.jpg
02/15/2013 09:04 AM 66,780 content-0053.jpg
24 File(s) 1,274,941 bytes
2 Dir(s) 21,249,105,920 bytes free
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Old 02-18-2013, 12:40 PM   #8
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book1 content.opf

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<package xmlns="http://www.idpf.org/2007/opf" unique-identifier="bookid" version="2.0">
<metadata xmlns:dc="http://purl.org/dc/elements/1.1/">
<meta name="generator" content="Adobe InDesign" />
<meta name="cover" content="TITLEREMOVED.jpg" />
<dc:title>TITLE REMOVED FOR CONFIDENTIALITY</dc:title>
<dc:creator>AUTHOR REMOVED</dc:creator>
<dc:subject></dc:subject>
<dc:description></dc:description>
<dcublisher>PUBLISHER REMOVED</dcublisher>
<dc:date>2012-12-26</dc:date>
<dc:source></dc:source>
<dc:relation></dc:relation>
<dc:coverage></dc:coverage>
<dc:rights></dc:rights>
<dc:language>en-US</dc:language>
<dc:identifier id="bookid">urn:uuid:REMOVED</dc:identifier>
<dc:identifier>REMOVED</dc:identifier>
</metadata>
<manifest>
<item id="CoverImage" href="CoverImage.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY" href="REMOVED_FOR_CONFIDENTIALITY.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-1" href="REMOVED_FOR_CONFIDENTIALITY-1.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-2" href="REMOVED_FOR_CONFIDENTIALITY-2.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-3" href="REMOVED_FOR_CONFIDENTIALITY-3.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-4" href="REMOVED_FOR_CONFIDENTIALITY-4.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-5" href="REMOVED_FOR_CONFIDENTIALITY-5.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-6" href="REMOVED_FOR_CONFIDENTIALITY-6.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-7" href="REMOVED_FOR_CONFIDENTIALITY-7.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-8" href="REMOVED_FOR_CONFIDENTIALITY-8.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-9" href="REMOVED_FOR_CONFIDENTIALITY-9.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-10" href="REMOVED_FOR_CONFIDENTIALITY-10.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-11" href="REMOVED_FOR_CONFIDENTIALITY-11.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-12" href="REMOVED_FOR_CONFIDENTIALITY-12.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-13" href="REMOVED_FOR_CONFIDENTIALITY-13.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-14" href="REMOVED_FOR_CONFIDENTIALITY-14.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-15" href="REMOVED_FOR_CONFIDENTIALITY-15.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-16" href="REMOVED_FOR_CONFIDENTIALITY-16.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-17" href="REMOVED_FOR_CONFIDENTIALITY-17.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-18" href="REMOVED_FOR_CONFIDENTIALITY-18.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-19" href="REMOVED_FOR_CONFIDENTIALITY-19.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-20" href="REMOVED_FOR_CONFIDENTIALITY-20.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-21" href="REMOVED_FOR_CONFIDENTIALITY-21.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-22" href="REMOVED_FOR_CONFIDENTIALITY-22.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-23" href="REMOVED_FOR_CONFIDENTIALITY-23.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-24" href="REMOVED_FOR_CONFIDENTIALITY-24.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-25" href="REMOVED_FOR_CONFIDENTIALITY-25.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-26" href="REMOVED_FOR_CONFIDENTIALITY-26.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-27" href="REMOVED_FOR_CONFIDENTIALITY-27.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-28" href="REMOVED_FOR_CONFIDENTIALITY-28.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-29" href="REMOVED_FOR_CONFIDENTIALITY-29.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-30" href="REMOVED_FOR_CONFIDENTIALITY-30.xhtml" media-type="application/xhtml+xml" />
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<item id="REMOVED_FOR_CONFIDENTIALITY-34" href="REMOVED_FOR_CONFIDENTIALITY-34.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-35" href="REMOVED_FOR_CONFIDENTIALITY-35.xhtml" media-type="application/xhtml+xml" />
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<item id="REMOVED_FOR_CONFIDENTIALITY-37" href="REMOVED_FOR_CONFIDENTIALITY-37.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-38" href="REMOVED_FOR_CONFIDENTIALITY-38.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-39" href="REMOVED_FOR_CONFIDENTIALITY-39.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-40" href="REMOVED_FOR_CONFIDENTIALITY-40.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-41" href="REMOVED_FOR_CONFIDENTIALITY-41.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-42" href="REMOVED_FOR_CONFIDENTIALITY-42.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY
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<item id="REMOVED_FOR_CONFIDENTIALITY-44" href="REMOVED_FOR_CONFIDENTIALITY-44.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-45" href="REMOVED_FOR_CONFIDENTIALITY-45.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-46" href="REMOVED_FOR_CONFIDENTIALITY-46.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-47" href="REMOVED_FOR_CONFIDENTIALITY-47.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-48" href="REMOVED_FOR_CONFIDENTIALITY-48.xhtml" media-type="application/xhtml+xml" />
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<item id="REMOVED_FOR_CONFIDENTIALITY-56" href="REMOVED_FOR_CONFIDENTIALITY-56.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-57" href="REMOVED_FOR_CONFIDENTIALITY-57.xhtml" media-type="application/xhtml+xml" />
<item id="REMOVED_FOR_CONFIDENTIALITY-58" href="REMOVED_FOR_CONFIDENTIALITY-58.xhtml" media-type="application/xhtml+xml" />
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Old 02-18-2013, 12:42 PM   #9
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book2 volume.opf

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<metadata xmlns:dc="http://purl.org/dc/elements/1.1/" xmlnspf="http://www.idpf.org/2007/opf">
<dc:title>A princess of Mars</dc:title>
<dc:creator opf:role="aut">Edgar Rice Burroughs</dc:creator>
<dcublisher>Grosset &amp; Dunlap</dcublisher>
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Old 02-18-2013, 02:16 PM   #10
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What is the encryption.xml in the META-INF directory? Also, please don't past the whole file, but just as an attachment.
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Old 02-18-2013, 02:47 PM   #11
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If you look higher up you'll see a pastebin link to what the encryption file has in it. I noticed about %30 of our books have this encryption file. I'm not sure why it's there but the books that don't have encryption do not seem to work either. The BrailleNote Will not play protected ePUB files so it's possible that these books have some form of protection on them even if it is open. Does anyone see any sort of roadblock there. I haven't posted the toc.ncx file yet as there is SO MUCH stuff I'd need to remove to keep the anonymity of the book title or author. I'll post it at some point if someone says they'd like to see it.

Last edited by Byron27; 02-18-2013 at 02:50 PM.
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Old 02-19-2013, 09:35 PM   #12
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Did you run the ePub that does not work through epubcheck?

If there are embedded fonts, they will be encrypted coming from InDesign.
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Old 02-20-2013, 01:39 PM   #13
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I ran both books through the epub checker and the one that doesn't work has 0 errors, the one that does work has all kinds of errors which I posted a pastebin link too. Is there a way to remove the embedded fonts myself or does my publisher have to re-save the book without the embedded fonts?
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Old 02-20-2013, 01:50 PM   #14
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Just an update, I did get an e-mail from my publisher last week, she said...

"Someone indicated it might be a font issue so I'm attaching 2 versions the first one I didn't check the "embed fonts" box and the second one (with 2 in the name) I did check the box. Perhaps one or the other will open for you in the other devices."

We checked both files and neither of them worked... same error of "dependency, group, or policy failed to start." Is this all that is needed to exclude embedded fonts in CS6?

Thanks guys!
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Old 02-20-2013, 02:32 PM   #15
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Post an example of a book that doesn't work, Then we can take a look. Fill it with dummy text if you want/need.
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