Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book General > Deals and Resources (No Self-Promotion or Affiliate Links)

Notices

Reply
 
Thread Tools Search this Thread
Old 01-29-2013, 11:09 AM   #1
mimosavj
Addict
mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.mimosavj ought to be getting tired of karma fortunes by now.
 
Posts: 205
Karma: 352572
Join Date: Jul 2009
Location: USA
Device: Sony PRS 650, Nook HD+, Aura HD, Aura H2O v1, Libra 2
50% OFF All Delphi Poets ebooks on http://www.delphiclassics.com

http://www.delphiclassics.com right now offers 50% off all of their titles in the Delphi Poets Series with coupon code SKYLARK. Great!
mimosavj is offline   Reply With Quote
Old 01-29-2013, 12:54 PM   #2
rogerVA
Connoisseur
rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.
 
rogerVA's Avatar
 
Posts: 82
Karma: 68114
Join Date: Jan 2011
Device: Kindle Paperwhite & Kindle 3
Well, I was happy to see this and when I try to log into my account there:

We regret that due to a serious error caused by our webhosting company all past customer account details were deleted from our servers. Previous customers will need to create a new account. We sincerely apologise for the inconvenience. An announcement will be made soon regarding updates and past orders.

Wow.
rogerVA is offline   Reply With Quote
Advert
Old 01-29-2013, 01:00 PM   #3
jgaiser
Omnivorous
jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.
 
jgaiser's Avatar
 
Posts: 3,281
Karma: 27978909
Join Date: Feb 2008
Location: Rural NW Oregon
Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1
From an email I received this morning:

Quote:
Dear customer,

We are writing to inform you of changes to our website. Unfortunately, last Friday our webhost company deleted from their servers the entire files of several websites, including the Delphi Classics store. This was an error which we had no control over. We have managed to salvage web page information, eBook files and other data, but all customer accounts and order details were lost. The server on which we stored the backups was also affected, losing the details of thousands of orders and accounts.

We have been working hard over the last five days to build a completely new website, with improved performance and features, as well as a more secure location. Sadly, we are simply unable to restore your previous account details and you will need to create a new account to make a new order. When registering a new account, you can re-use the same username and password if you would like.
I'm not sure how something like this happens, but there you are.
jgaiser is offline   Reply With Quote
Old 01-29-2013, 01:03 PM   #4
rogerVA
Connoisseur
rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.
 
rogerVA's Avatar
 
Posts: 82
Karma: 68114
Join Date: Jan 2011
Device: Kindle Paperwhite & Kindle 3
Doesn't give you much faith in the future stability of the site...but it is what it is. Too bad, as I've always championed Delphi as the books to get.
rogerVA is offline   Reply With Quote
Old 01-29-2013, 01:06 PM   #5
Dr. Drib
Grand Sorcerer
Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.
 
Dr. Drib's Avatar
 
Posts: 44,704
Karma: 55613375
Join Date: Jan 2007
Location: Peru
Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One
They better expand those discounts to their entire line if they want me back.

Too bad.....a good company, but a lousy decision to go with that webhost.



Don
Dr. Drib is offline   Reply With Quote
Advert
Old 01-29-2013, 01:11 PM   #6
AnemicOak
Bookaholic
AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.
 
AnemicOak's Avatar
 
Posts: 14,391
Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
Quote:
The server on which we stored the backups was also affected, losing the details of thousands of orders and accounts.
They had no offsite backup??
AnemicOak is offline   Reply With Quote
Old 01-29-2013, 01:32 PM   #7
tubemonkey
monkey on the fringe
tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.
 
tubemonkey's Avatar
 
Posts: 45,460
Karma: 158151390
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
Shouldn't files and backups be done by two different hosts?
tubemonkey is offline   Reply With Quote
Old 01-29-2013, 02:29 PM   #8
koland
Grand Sorcerer
koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.koland ought to be getting tired of karma fortunes by now.
 
Posts: 8,560
Karma: 8033155
Join Date: Aug 2008
Location: TN, USA
Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc
Quote:
Originally Posted by tubemonkey View Post
Shouldn't files and backups be done by two different hosts?
They should, but often are not (for cost reasons, most often, but also because many hosting services assure you that they do the backups "for you").
koland is offline   Reply With Quote
Old 01-29-2013, 06:12 PM   #9
poohbear_nc
Now what?
poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.
 
poohbear_nc's Avatar
 
Posts: 58,474
Karma: 134882998
Join Date: Feb 2009
Location: Durham, NC
Device: Every Kindle Ever Made & To Be Made!
Well, depending on the number of updates they issue over the next 12 months, they're going to be giving away a lot of free books. Since they claim to have lost all customer purchase records, how can they really verify your past purchase?


Quote:
If we release a new version of Charles Dickens between now and 31st January 2014, you can claim a free update for that eBook with the four-digit Order no. from your previous order email (e.g. Order no. 5019). Please send an email to updates@delphiclassics.com with the following information:

SUBJECT: APPLICATION FOR UPDATE COUPON

MESSAGE: Charles Dickens Kindle eBook. Order no. 5019

This order number will allow us to confirm your previous order and issue you a coupon code for the Dickens eBook, which you can use at once to re-purchase the title for free.
I mean - they either have your purchase records or they don't ...

and, FWIW, not all legitimate order numbers are 4 digit - I saved my confirmation emails, and my very first order number (which contained the Charles Dickens volume cited above) was under 100.
poohbear_nc is offline   Reply With Quote
Old 01-29-2013, 06:27 PM   #10
jgaiser
Omnivorous
jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.jgaiser ought to be getting tired of karma fortunes by now.
 
jgaiser's Avatar
 
Posts: 3,281
Karma: 27978909
Join Date: Feb 2008
Location: Rural NW Oregon
Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1
I'm honestly very disappointed in Delphi. I realize it wasn't their fault, but what the heck? A mistake in a webhost destroys everything?

And I *don't* save receipts. I expect I'll be able to go back to the site and retrieve books as I need to. Delphi is going to have to do some pretty fast talking to get me back.
jgaiser is offline   Reply With Quote
Old 01-29-2013, 08:51 PM   #11
rogerVA
Connoisseur
rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.
 
rogerVA's Avatar
 
Posts: 82
Karma: 68114
Join Date: Jan 2011
Device: Kindle Paperwhite & Kindle 3
So, IF I'm reading this correctly... Even though we were promised free updates to our purchases as long as they come out, we're now told we will only get these updates through January 2014? So if major corrections or changes are made in a book I've previously purchased from them after the cutoff date, I would have to repurchase the book to get the updates? I'm wrong, right? I hope so..
rogerVA is offline   Reply With Quote
Old 01-29-2013, 08:57 PM   #12
AnemicOak
Bookaholic
AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.
 
AnemicOak's Avatar
 
Posts: 14,391
Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
Quote:
Originally Posted by rogerVA View Post
I'm wrong, right? I hope so..
Nope, doesn't look like you're wrong.



Quote:
Please send an email to updates@delphiclassics.com with the following information:

SUBJECT: APPLICATION FOR UPDATE COUPON

MESSAGE: Charles Dickens Kindle eBook. Order no. 5019

This order number will allow us to confirm your previous order and issue you a coupon code for the Dickens eBook, which you can use at once to re-purchase the title for free.
This part of their posting seems to indicate that while accounts may be gone they do have purchase records. You'd think with those they could work to restore peoples accounts. Too much work I guess?
AnemicOak is offline   Reply With Quote
Old 01-29-2013, 09:06 PM   #13
rogerVA
Connoisseur
rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.rogerVA can talk to the animals.
 
rogerVA's Avatar
 
Posts: 82
Karma: 68114
Join Date: Jan 2011
Device: Kindle Paperwhite & Kindle 3
They've always promoted the fact that they'll add more works to their collected editions as they become available re: copyright, available via their free updates. I guess that is not the case for a single title they've sold any longer.

I really don't think they have any idea how bad this is? I'd be falling over backwards to make things right rather than saying this is the way it is, take it or leave it.

Pretty crazy stuff, in my opinion..!
rogerVA is offline   Reply With Quote
Old 01-30-2013, 11:44 AM   #14
frquixote
Addict
frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.frquixote ought to be getting tired of karma fortunes by now.
 
Posts: 230
Karma: 2448688
Join Date: Mar 2006
Location: Kapolei, Oahu, HI
Device: KOBO Libra 2, Kindle PW3, Samsung 8A Tablet, Samsung S10e Phone
I've bought quite a few books from Delphi, many with the copyright restricted contents (US). Given the low prices of their volumes I tend to wait until there are 5-10 books I want to buy, so I was waiting for a few more books to be added to Series Three before I made my next purchase. Now I'll have to make a decision about whether to continue purchasing from them.

Delphi made a commitment to provide free lifetime updates and are now reneging on that commitment unless we can prove we bought the books (I don't keep receipts, paper or otherwise, once I am satisfied with a product). I contrast that with the very costly and error-prone efforts being made by Barnes & Noble to honor the purchases made on both Fictionwise and eReader.com. I will admit there have been all kinds of problems, but they are at least trying to make good ... and they aren't asking us to provide proof that we bought the books.

I guess I'll have to decide whether or not I still value the service/products they provide at such a low price given that their guarantee for free future updates isn't worth even the paper it isn't written on. I suspect that decision will be made on a case-by-case basis. For certain I will no longer buy volumes that are missing significant works of an author until after those works have been added.
frquixote is offline   Reply With Quote
Old 01-30-2013, 11:54 AM   #15
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 73,510
Karma: 126422064
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
The fact that they had no backup is shameful.
JSWolf is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
metedata from http://www.fantasticfiction.co.uk/ is it possible npiche3@cogeco.c Calibre 2 05-11-2011 09:20 PM
http://www.ebooks.com/? J-Man27 Sony Reader 3 05-20-2010 12:08 PM
http://www.ebooksforfree.org/ vorapotwong Deals and Resources (No Self-Promotion or Affiliate Links) 1 10-17-2008 08:21 AM


All times are GMT -4. The time now is 02:46 AM.


MobileRead.com is a privately owned, operated and funded community.